- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He has 13 years of experience in IT Support and Helpdesk support, with expertise in applications such as Adobe Suite, Windows 365, and Microsoft Office. His experience includes working with cloud services like OneDrive and managing cloud servers. He is proficient in Active Directory domain networks, handling user accounts and permissions. Additionally, he has experience setting up network hardware, including switches, servers, routers, and firewalls in server rooms. With AI becoming a key skill in the IT market, he stays updated on emerging technologies. - What skill(s) / experience would you self-describe as strongest or specialist in?
His strongest skills include effective communication, essential for IT support. When users face issues like system crashes or application failures, clear communication helps identify whether the problem is software- or hardware-related before resolving it efficiently. - Do you have the lists of key criteria’s according to the clients’ requirements?
He is proficient in software applications such as Microsoft Office (Word, PowerPoint, Excel), Acrobat PDF, and more. On the hardware side, he has experience replacing components like CPUs, memory, and buffer cards when needed. His experience extends beyond end-user support to include VIP user assistance, covering CEOs, corporate executives, and senior managers. He also manages incidents, particularly using ServiceNow, which serves as a system for tracking and resolving user requests and incidents. Through this platform, he can assess end-user issues, communicate with users to understand problems, and provide effective solutions.
Adobe Suite, Windows 365, Microsoft Office, Active Directory
Salary: $12k RMB per month
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We’ll connect you with the right professionals – email us at marketing@svarecruitment.com today.
RECRUITER SUMMARY
HOT China IT Infrastructure, Adobe Suite, Windows 365, Microsoft Office, Active Directory, ServiceNow, IT Engineer, $12k RMB
18/02/2025
Candidate Background
Nationality:
Chinese
Residence:
Shanghai, China
Education:
Bachelor’s Degree in Accounting at XXXX College
Languages:
English – Fluent,
Mandarin- Native
Experience:
Has over +13 years of experience in IT Support and Helpdesk support.
Current & Previous Employers and jobs include:
Senior IT Consultant/Helpdesk Supervisor at XXXX,
IT Engineer/IT Traineer at XXXX,
IT Engineer at XXXX,
Third party IT field support at XXXX,
Third party IT field support at XXXX,
IT support at XXXX
Motives:
He is actively looking a job after leaving his previous company due to issues with salary payments. Open for IT positions relevant to his experience.
Current Salary:
$17k RMB per month
Expected Salary:
$12k RMB per month
Notice Period:
Can start immediately
Interview Availability:
Requires a day notice
Interview Assessment Notes
Interested in this candidate?
Silicon Valley Associates Recruitment
Hong Kong
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
China
25F, Central Plaza, Xin Tian Di, Shanghai
Singapore
Ubi TechPark #01-08, Singapore
China
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
Employer Terms
General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.
These can be sent to you on request or can be found on our website: svarecruitment.com.
