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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_ Cambodia IT infrastructure, Digital IT, Senior Officer IT, Debugging, L1, L2, L3 support, Retail, Corporate, FMCG, Banking sector, $Negotiable

Date

Nationality

Indian

Residence

Experience Summary

He has over 6 years of IT experience spanning both FMCG and banking industries.

Current & Previous Employers and jobs include:
Assistant Manager (Digital IT) at XXXX
Senior Officer IT & Digital Banking Analyst at XXXX
IT Business Analyst at XXXX

Education

Bachelor of Engineering in Computer
and science

XXXX University

Motives & Seeking

 Languages

Recent / Current Salary

Expected Salary

Notice

Period

Interview Availability

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

   He has over 6 years of IT experience spanning both FMCG and banking industries. He began his career in Cambodia as an IT Business Analyst in the FMG industry. After less than a year, he transitioned to the banking industry, gaining significant experience in this sector compared to his FMG background. Within the digital banking sector, his roles and responsibilities involved project implementation functional and non-functional, stakeholder collaboration, and end-to-end ownership. He has experience across various channels, including retail, corporate, mobile, internet, and even medical app channels, as well as POS systems. In total, 

2. What skill(s) / experience would you self-describe as strongest or specialist in

His strongest skill is debugging. He describes a scenario where a customer doesn't receive money after an Alipay transaction at a shop. He then details a tiered support system for resolving such issues. As a Level 3 support specialist, he needs to understand the entire process, from initial contact (Level 1) to further investigation (Level 2). He then consolidates the findings, identifies the root cause, and assigns a team to resolve the issue. This ensures transparency and avoids blaming any one department. He emphasizes the importance of clear communication and organization throughout the process.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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