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See More Current Candidates Here
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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan
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RECRUITER SUMMARY
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Description:
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HOT CH Customer Service Representative Finance Crypto 9k AED Per Month |
Date
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07/03/2023 |
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Nationality
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Chinese
Working VISA |
Residence
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Dubai
Can work anywhere in Dubai |
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Experience Summary
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He is orignally in China and came to Dubai in 2018 and worked as a sales person. He previously worked as the Customer Service Representative for X |
Education
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X |
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Motives & Seeking
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His previous job is in Customer Service for 2 months and he recently resigned because of too much pressure on their daily performance and he felt burnout from the work and it takes him 3 hours to travel to his work. |
Languages
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English- Fluent
Mandarin- Native |
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Recent / Current Salary
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9k AED |
Expected Salary
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Negotiable:
9k AED |
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Notice
Period
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Immediatley available. |
Interview Availability
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Requires a few days notice |
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Interview Assessment Notes
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- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He is originally in China and came to Dubai in 2018 and worked as a salesperson and sold furniture and worked as a luxury retailer in X and sells luxury brands and around December he went back to China because his ID expired and had to renew it and since COVID happened he couldn’t find a full-time job because it is dangerous.
- What skill(s) / experience would you self-describe as strongest and specialist in?
He is strong in customer service and a patient person since he has been in the customer service industry for many years, and he also has a strong problem-solving skill, and he also knows the process in the banking industry. He also has a strong knowledge in the Dubai and China market since most of the customer he dealt with were Chinese and Emirati people.
- He worked as a customer service in a banking company, and he answers the inbound call and replies to the customer emails and also answers the customer chats and most of the customers are more on the trading complaints and he provides a ticket to the right department, and he also writes an email to the customers
- He also works with his managers to resolve the problem to make sure that they are meeting the expectations of the client.
- Each day he receives inbound and outbound call and he also handles the emails and he works with customers about their properties and he receives 40-50 inbound calls per day and had to handle the cases and he handles 70-80 email cases.
His previous with a multi-bank group and in crypto and bitcoin company where he handles the calls and emails and does the product knowledge for the customer and also handles the complaints. |
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment
907, Silvercord Tower 2, Tsim Sha Tsui, Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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