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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:

HOT China IT Infrastructure, Azure, Outlook, Office 365, ServiceNow, Hardware & Software, IT Specialist, $300K RMB Annually

Date

12 / 02 / 2025

Nationality

Chinese

Residence

China

Experience Summary

Has over +17 years of experience in IT Industry.

Current & Previous Employers and jobs include:
IT Specialist at XXXX
IT Specialist at XXXX
Technical support engineer at XXXX
Technical support engineer at XXXX

Education

Bachelor Degree Specialty in Computer Science and technology at XXXX University

Cisco CCNP certification
Microsoft server and enterprise technical support authentication
CompTIA Security+ certification
ITIL 2011 foundation
Dell Computer products certifications

Motives & Seeking

He is actively looking a job because he recently left his company due to some internal company issues and contract ended already. Open for IT positions.

Languages

English – Fluent
Mandarin - Native

Recent / Current Salary

$290K RMB Annually

$300k RMB Annually or negotiable
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Notice

Period

Immediately Available

Interview Availability

Requires a day notice

Interview Assessment Notes

Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He has 17 years of experience in the IT industry, starting his career in 2007. His most recent role was as an IT Engineer at XXXX, where he was responsible for providing IT support across mainland China, managing IT assets, and maintaining VoIP phones and Xerox printers. His responsibilities included resolving IT-related issues, handling service requests through the ServiceNow system, assisting project teams with router and VPN upgrades, conducting IT orientations for new employees, and managing computer and user accounts on the Azure platform.
What skill(s) / experience would you self-describe as strongest or specialist in?
His strongest skills align well with the role of an IT specialist. Both software and technical skills are essential, as the position involves serving as the first or second line of contact for employees. Also, his effective communication and technical
Do you have the lists of key criteria’s according to the clients’ requirements?
He has experience in hardware and software troubleshooting, primarily working in an office environment. His role involves assisting employees with technical issues, such as unresponsive laptops, power button failures, or display malfunctions. He performs basic troubleshooting to identify the root cause and determine if the issue is hardware-related, often coordinating with vendors for warranty support. He also provides support for common office software, including Outlook and Office 365, addressing user issues as they arise. Additionally, he manages computer and user accounts in Azure, oversees file servers, printer servers, and IT equipment, and delivers technical support. With experience in incident management systems like ServiceNow, he monitors and resolves IT-related requests. He is also ITIL-certified, demonstrating his knowledge of IT service management best practices.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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