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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT China IT Infrastructure, Oracle ERP applications, Microsoft Azure, Application front-end, Database storage, Customer Escalation Engineer, $35k RMB

Date

14 / 02 / 2025

Nationality

Chinese

Residence

China

Experience Summary

Has over +20  years of experience in IT Field and Korean, Chinese Customer service.

Current & Previous Employers and jobs include:
Customer Escalation Engineer at XXXX 
Senior Support Consultant at XXXX
Senior Technical Support Engineer-level 3 at XXXX
Subject Matter Expert at XXXX
ERP Project Team, Project Leader at XXXX
Technical Support Engineer-level 2 at XXXX
Technical Support Engineer-level 2 at XXXX
Help Desk Engineer & TL at XXXX
 

Education

XXXX University of Technology

Motives & Seeking

She is actively looking a job due to her current company’s business environment. 

 Languages

English – Fluent
Mandarin- Native
Korean - Fluent

Recent / Current Salary

$35k RMB per month

$35K RMB per month and open for higher budget

Notice

Period

Immediately Available
 

Interview Availability

Requires a day notice

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   She has 20 years of experience in the IT field and Korean-Chinese customer service. She graduated from XXXX University of Technology with an English major. Currently, she works at XXXX on Microsoft Azure platform service projects. Before joining XXXX , she was with XXXX Consulting in Shanghai, handling global projects like the London Stock Exchange Group, focusing on commercial platforms, stock trading, and financial research reports. Previously, she spent nearly 11 years at XXXX in Dalian and also worked at XXXX and XXXX for several years.

2. What skill(s) / experience would you self-describe as strongest or specialist in?
   Her strongest skill is technical support, particularly for Korean, USA, and Chinese customers, with language proficiency being a key asset. Additionally, her IT background covers application front-end, database storage, and infrastructure, developed over the past 20 years.

3. Do you have the lists of key criteria’s according to the clients’ requirements?
   She has experience in software solutions, including EMC storage, Oracle ERP applications, and Microsoft Azure for infrastructure, networking, and virtual machine configurations. Her expertise also covers hardware such as XXXX storage devices and printers. Additionally, she has supported trading platforms and various software applications. While assisting customers, she utilizes ticketing systems like ServiceNow, handling incidents and cases, including work related to the London Stock Exchange project.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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