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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT China IT Infrastructure, L2 Support, ITSM systems, ServiceNow, Microsoft Intune, Microsoft Exchange, IT Support, $140k RMB Annually

Date

17 / 02 / 2025

Nationality

Chinese

Residence

Shanghai, China

Experience Summary

Has over +5  years of experience in IT Industry.

Current & Previous Employers and jobs include:
Software Consulting Engineer at XXXX
IT Support at XXXX
IT Support at XXXX
Front Desk Clerk at XXXX

Education

Ceramic design and craftsman
XXXX and Technical College

Motives & Seeking

He is actively looking for a full time job. Open for IT related roles.

 Languages

English – Intermediate
Mandarin- Native

Recent / Current Salary

$160k RMB Annually / $13K+ RMB per month

$140k+ - $150k+ RMB Annually /
$11K RMB - $12.5K RMB per month

Notice

Period

Immediately Available
 

Interview Availability

Requires a day notice

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   He has five years of experience in the IT industry, having worked at XXXX, XXXX, and XXXX, with his most recent role at Tata Consultancy Services as a Software Consulting Engineer. He was a Level 2 Technical Support Engineer and responsible for technical support and troubleshooting. He collaborates with other IT support engineers to resolve API and payment issues for customers. Additionally, he is experienced with office applications like Microsoft Intune and Microsoft Exchange, ensuring smooth operations and issue resolution.

2. What skill(s) / experience would you self-describe as strongest or specialist in?
   He is strong in software troubleshooting, including expertise in Windows Server and other server software. His expertise includes troubleshooting helpdesk issues such as printers, basic networking, and Level 2 support for advanced network problems.

3. Do you have the lists of key criteria’s according to the clients’ requirements?
   He has experience in both software and hardware troubleshooting, including network, system, and computer hardware issues, as well as system installation and maintenance. On the software side, he is experience handling system applications and MS Office. Additionally, he has around two years of experience using ITSM systems, particularly ServiceNow.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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