RECRUITER SUMMARY
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Name:
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HOT CHINESE_IT SUPPORT WTH 5 YEARS OF EXPERIENCE_$12K RMB PER MONTH
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Date
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07 / 08 / 2021
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Nationality
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Chinese
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Residence
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Shanghai
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Experience Summary
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Almost 5 years of experience in Helpdesk/Technical Support.
Currently working as Technical Support in XXX
Previous company: XXX
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Education
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Degree: Diploma Major in English
University: XXX
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Motives & Seeking
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She is searching for a permanent job now since she is working in a contract position that is why she is looking for a more stable and permanent job.
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Languages
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English- Fluent
Mandarin- Native
Korean - Fluent
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Recent / Current Salary
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$ 12K RMB per Month
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Expected Salary
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$ 12K RMB per month (will accept the same salary if it is PERMANENT position)
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Notice Period
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1 month
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Interview Availability
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1-2 Days Notice
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Interview Assessment Notes
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- Currently she is working as IT Support in XXX in Shanghai and her contract will end this December 2021. Her main duty is to provide infrastructure support to users via emails, phone calls, Teams and ServiceNow system. So basically, she is assisting the users to install required software and office program troubleshooting, printer issue and mobile office set-up.
- In XXX she has a wide range of responsibility since she is resolving all office infrastructure issues such as network issue or basic office program issue hardware management and IT project contract tracking and escalate issue to their vendors and support video conference.
- She is strong in Communication skills she even rates herself 4 out 5 in this because she can easily communicate with her colleagues and customer especially when supporting them because she needs to gather enough information and investigate the issue so that she can resolve the problem.
- In Troubleshooting she rates herself 3 out 5. Her day-to-day task is to troubleshoot software and hardware problem of their end-users, so every day she needs to investigate ask necessary question to resolve the issue in a small amount of time.
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Recruiters
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Victor Chen, Senior Recruiter & Talent Broker
WeChat ID: svarecruitment
Victor.chen@svarecruitment.com
Perry, Sourcing Associate
info@svarecruitment.com
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Employment Agency
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Silicon Valley Associates Recruitment (Shanghai) Limited
25F, Central Plaza, Xin Tian Di, Shanghai, China
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment wil never charge any fees from job-seekers.
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Potential Employer Terms
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General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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