WeChat ID: SVARecruitment

RECRUITER SUMMARY

Name:   

HOT CHINESE_IT TECHNICAL SUPPORT ENGINEER_$8K RMB_PER MONTH

Date

12 / 27 / 2021

Nationality

Chinese

Residence

Shanghai

Experience Summary

Over 10 years of experience as IT Technical Support Engineer

 

Recently working as IT Technical Support Engineer in XXX

 

Previous Company: XXX

Education

Degree: Bachelor of Electrical Engineering and Automation

University: XXX

Motives & Seeking

Actively looking for a new job because he got laid-off in his recent company because of cost-cutting not engaged in any company since May.2021.

Languages

English- Fair

Mandarin-Native

Recent / Current Salary

$18K RMB Per Month Fixed

+ 13th month

+ Basic Benefits

Expected Salary

$8K-10K RMB Per Month Fixed

+ Basic Benefits

Notice Period

Immediate

Interview Availability

1-2 days prior to the interview

Interview Assessment Notes

  1. He was an IT Technical Support Engineer in XXX. A Call center company and he was the one who supports their call center agents to do some level 1 support like password reset, creating new credentials using AD, PC set-up.
  2. In XXX he was supporting more than 300 users doing level 1 support and used ServiceNow as their ticketing system.
  3. He is strong in Technical Troubleshooting since he’s been doing this for over 10 years now so he is confident that whatever level 1issues come up he can resolve it.
  4. He supported all IT related issues like desktop matter, software and hardware, printer projector, fix some desktop and mac computer.

Recruiters

Victor Chen, Senior Recruiter & Talent Broker

852 6700 6472, Victor.chen@svarecruitment.com

Perry, Sourcing Associate
info@svarecruitment.com

Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

907, 9th Floor, Silvercord Tower 2, 30 Canton Rd

Tsim Sha Tsui. Kowloon, Hong Kong

EA Licence Number: 65675

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment wil never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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