WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_CHN Technical Support Advisor, Flexible Multitasker, $12K RMB

Date

    31 / 08 / 2023

Nationality

    Chinese

Residence

    China

Experience Summary

2+ years of experience as a Technical Support

Current & Previous Employers and jobs include:
Technical Support Advisor at XXXX
English Teacher at XXXX
English Editor at XXXX

Marketing Planner at XXXX

Education

Bachelor of Arts in English Language and Literature
XXXX

Motives & Seeking

Is actively looking for a job right now because currently not engaged with anything. Open for technical support/customer service officer. Prefers remote positions.         

 Languages

    English – Fluent
    Mandarin - Native
    German - Basic

Recent / Current Salary

   $10K RMB per month

Expected Salary

    $12K RMB per month

Noti

Period

    Immediately Available

Interview Availability

    Anytime

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    His last role was as a Technical Support Advisor at XXXX where he managed the XXXX developers for them to join different programs. He also provides technical support for all of the XXXX products and conducts real-time troubleshooting through technical documents and online tools.

  2. What skill(s) / experience would you self-describe as strongest or specialist in?
    Strongest skill when it comes to technical support is his flexibility and ability to multitask. He is in-charge of different fields and handles some developers which makes him learn flexibility and multitasking. He has 2+ years of experience as a technical support.

  3. Do you have the lists of key criteria's according to the clients' requirements?
    Has 2+ years of experience in doing technical support. He has a great passion for music and has a bit of familiarity with sound systems. Uses Apple Music and Spotify as his main streaming platforms. Can work independently and can work in a dynamic environment. Has customer service experience as well during his time in XXXX as a technical support.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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