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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT CN IT Infrastructure, Microsoft 365, AWS, PowerShell, ServiceNow, Azure Active Directory, IT Tech Support Engineer, $12K RMB 

Date

21 / 02 / 2025

Nationality

Chinese

Shanghai, China

Experience Summary

Has +3  years of experience in IT Industry.

Current & Previous Employers and jobs include:
Global IT Tech Support Engineer at  XXXX
Public Opinion Customer Service at  XXXX
Global Technique Support Engineer at XXXX
 

Education

Computer Science and Technology
XXXX University of Aeronautics
 

Motives & Seeking

She is actively looking a job as she previously left his role due to her recent company’s layoff. Open for IT positions.

 Languages

English – Fluent
Mandarin- Native

Recent / Current Salary

$200K RMB Annually

$12k RMB per month as long as it has bonus and benefits.

Notice

Period

Immediately Available
 

Interview Availability

Requires a day notice

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   She has 2.5 years of experience in the IT industry, working as a Technical Support Engineer in a technical environment. In her previous role at a scientific organization, she handled customer tickets related to Microsoft 365 services, including Exchange, SharePoint, and Teams. Her responsibilities also involved managing security issues, ensuring data protection through DLP and security labels, and handling identity and access management using Azure Active Directory, MFA, SSO, and hybrid authentication methods. Additionally, she has experience migrating data from on-premises to online using Microsoft's synchronization tools. She also manages complex environments, automates tasks using PowerShell, and leverages programming skills in Java and Python to streamline processes. With a background in computer science and technology, she is proficient in cloud platforms like Microsoft Azure and AWS, where she has managed and deployed various resources.

2. What skill(s) / experience would you self-describe as strongest or specialist in?
   Her strongest skills are analytical thinking and communication. She approaches problems in an organized manner, researches solutions effectively, and applies her professional knowledge to resolve issues. Additionally, she values clear expression, ensuring accurate communication with colleagues to collaborate efficiently and overcome challenges.

3. Do you have the lists of key criteria’s according to the clients’ requirements?
   She has experience in both user support and management. Her responsibilities include handling hardware and software issues. In her previous role at an outsourcing company, she worked on Microsoft onboarding and provided technical support. She has experience troubleshooting hardware, including printers and PCs, as well as resolving networking and software issues. Additionally, she is proficient in ticketing tools such as Microsoft Dynamics 365 and ServiceNow.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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