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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_ CN IT infrastructure, Technical Support Engineer, SAP, EDI Saas, Red Hat Certified System Administrator & Engineer, Cargo & Logistic Industry, $20k RMB 

Date

Nationality

Residence

Experience Summary

Has + 10 years of experience in  Finance and logistic industry.

Current & Previous Employers and jobs include:
Customer Care/Technical Support Engineer at XXXX
Procurement Buyer at  XXXX
Accounting Department Teller at XXXX

Education

Dalian Foreign Language Institute
Business English

Financial and Economic University of XXXX Computer Information Management
 

Motives & Seeking

 Languages

Recent / Current Salary

Expected Salary

Notice

Period

Interview Availability

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   He has over 10 years of experience in IT, his experienced ranged from finance and logistics industries. His career began at a bank with four years in a role focused on customer financial management and stakeholder relations, which he earned recognition as the best employee in 2007. He then worked as a buyer at XXXX, handling export and import operations, vendor negotiations, and equipment delivery, along with documentation and customs clearance. In 2015, he transitioned to XXXX, where he initially worked in customer care, managing technical support through calls and case escalations. Following training at the Boston headquarters on XXXX for the automobile industry, he applied his expertise to resolve customer issues via phone, email, and remote sessions.

2.    What skill(s) / experience would you self-describe as strongest or specialist in

His strongest skills are customer orientation and attention to detail. He values customers as the company's greatest asset, listening to their needs and building reliable relationships. As a Technical Support Engineer with recent Red Hat certifications, he shows a commitment to ongoing learning. In his international team, he emphasizes effective communication, sharing product knowledge, and offering suggestions to enhance customer satisfaction.

 3.    Do you have the lists of key criteria’s according to the clients’ requirements?
He has four years of experience in the logistics and cargo industry at XXXX and additional experience at XXXX, a Danish company, where he provided cargo services to Intel and managed documentation using SAP. Currently, he is a technical support engineer in the XXXX, handling software related to data transfer and transport issues. He assists with software usage, license sales, and he is also familiar with AWS, althou he don’t have implemented he plans to obtain a certification. He also has experience with SaaS applications like EDI, which he manages the systems used in Europe and the US.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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