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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_ CN Others, Drafting shipping, Air and ocean shipments, Internal systems, SOPs, Logistics Industry, Operational Manager, $Negotiable

Date

Nationality

Residence

Experience Summary

Has over +20  years of experience in the Industry.

Current & Previous Employers and jobs include:
Operational Manager at XXXX
Transportation Process Assistant Manager  at XXXX
Corporate Marketing Manager at XXXX
Logistics planner at XXXX

Education

Master’s in Logistics Engineering
XXXX University

Bachelor’s Degree in Business Administration
XXXX University

Motives & Seeking

 Languages

Recent / Current Salary

Expected Salary

Notice

Period

Interview Availability

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   She has over 20 years of industry experience, holding a bachelor's degree in Business Administration earned in 2004. Currently serving as a Customer Operation Manager at XXXX, she works closely with stakeholders to understand customer requirements, implement SOPs, and monitor performance through KPIs. Her role emphasizes improving service quality and customer satisfaction through regular reviews and proactive initiatives. Previously, she was a Transportation Process Assistant Manager in Byrna, China, focusing on cost savings and supply chain efficiency. Over the past three years, she successfully implemented four significant projects, developing SOPs and systems for new customers. Her expertise includes managing logistics, air and ocean shipments, and addressing exceptional cases to support
    

2.    What skill(s) / experience would you self-describe as strongest or specialist in
Her strongest skills include being highly customer-oriented, adept at problem-solving, excelling in teamwork, and demonstrating quick learning. She has gained valuable experience over the past 20 years, which she believes will be instrumental in contributing to future roles.
 

3.    Do you have the lists of key criteria’s according to the clients’ requirements?
She has extensive experience in logistics, focusing on three main areas, communicating with customers to gather requirements, drafting shipping instructions, and guiding operations teams; collaborating with IT to configure system settings based on client needs; and conducting customer meetings to review service performance and drive improvements. Her expertise includes managing air and ocean shipments, enhancing internal systems alongside IT teams and external vendors, and supporting system usability. While her SaaS experience is limited to an end-user role and IT team support, she demonstrates adaptability and a proactive approach in optimizing operations.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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