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See More Current Candidates Here
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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan
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RECRUITER SUMMARY
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Description:
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HOT HK/Application Support, L2, SVC Delivery Consultant, Negotiable
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Date
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22/ 11/ 2022
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Nationality
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Malaysian
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Residence
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Malaysia
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Experience Summary
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12 Years of work experience
APPLICATION SUPPORT L2
XXX
APPLICATION SUPPORT ANALYST, LEVEL II
XXX
ITO SVC DELIVERY CONSULTANT II
XXX
ITO SVC DELIVERY CONSULTANT I
XXX
ITO SVC DELIVERY REPRESENTATIVE V
XXX
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Education
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Bachelor of Computer Science (Hons) 05/2009
Universiti Industri XXX XXX
CGPA 3.67
Diploma in Computer Science 04/2005
Universiti Teknologi XXX
CPGA 2.33
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Motives & Seeking
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Actively looking for a job because he want’s a new environment where he can expand his skills. And it’s limited because of the access control.
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Languages
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English- Fluent
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Recent / Current Salary
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7.5K MYR
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Expected Salary
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Negotiable
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Notice
Period
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1 month
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Interview Availability
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Requires a few days notice
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Interview Assessment Notes
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1. He has 10 years of working experience in various roles, most of them supporting IT operations globally. So for the current role, he's doing a Level 2 application support role. So basically, he is supporting the mobile application for stock trading for the local companies in XXX It's called the XXX. So, it's a stock and trading mobile application. So, as part of the troubleshooting step, they go through lots, doing the monitoring and the metric notes. and using Ravana. They are emphasizing more memory and CPU usage in the notes.
2. He is an expert in application software, L2 support, troubleshooting, Microsoft, etc.
3. In XXX, he's involved in change and incident management. So they do the logging and dispatching. They proceed after receiving the incident from Jira.They start with troubleshooting and go through the logs. And, uh, if they can resolve it from their end..
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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