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See More Current Candidates Here
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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan
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RECRUITER SUMMARY
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Description:
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HOT HK Customer Relations Team Leader, Airline/Digital Payments, $ 34K HKD Per Month
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Date
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12 / 30 / 2022
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Nationality
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Korea
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Residence
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Hong Kong
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Experience Summary
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A Customer Relations professional with over 5 years of experience. She was previously a Customer Relations Executive at XXX Airways and presently a Customer Care Team Leader for East Asia at XXX.
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Education
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XXX Technical College
Airline Service Management, Aviation, Airline Service
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Motives & Seeking
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Open to new opportunities, would like to grow in a sales role where she can apply her current skills especially in the software area.
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Languages
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English - fluent
Korean - native
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Recent / Current Salary
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$ 34K HKD Per Month
+ Commissions
+ Healthcare benefits
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Expected Salary
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Negotiable
$ 38K HKD Per Month
Would like commissions.
Would like health benefits
Would like to match or higher.
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Notice
Period
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2 month
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Interview Availability
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Requires a few days notice
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Interview Assessment Notes
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At XXX Airways she was a Customer Relations Executive. She started helping customers with regards to flights and got promoted to Executive, where she also solves all complaints and lawsuits involving the customers.
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XXX is a financial services platform providing digital payment solutions and services, here she is a Customer Care Team Leader for East Asia, particularly Korea and Japan.
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At XXX she was a country expert localized into their Korean services. As an East Asia team leader she manages the Korean and Japan team, she has ten people in her team divided equally. She is doing localization and doing three projects at the moment, driving revenue and continually helping the sales team.
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She has skills in customer relationship management, negotiating between customers and clients, as well as localization. She also thinks her proactive and creative personality can increase revenue, as even though she is in a customer care team she is still responsible for making the profits and helping the sales team.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment
907, Silvercord Tower 2, Tsim Sha Tsui, Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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