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See More Current Candidates Here
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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan
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RECRUITER SUMMARY
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Description:
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HOT_HK Customer Relationship Manager, Complaint-handling Skills, $28K HKD
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Date
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12 / 09 / 2023 |
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Nationality
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Hong Konger
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Residence
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Hong Kong |
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Experience Summary
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9+ years of experience as a Customer Service
Current & Previous Employers and jobs include:
Assistant Customer Relationship Manager at XXXX
Senior Partner Success Specialist at XXXX
Senior CS/CRM Executive at XXXX
Retail and Customer Service Executive at XXXX
Assistant Customer Service Officer at XXXX
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Education
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Bachelor of Social Sciences (Honors) in Global and Environmental Studies
XXXX
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Motives & Seeking
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Is actively looking for a job right now because currently serving her notice period already. Open for customer service/technical support roles. |
Languages
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English – Fluent
Cantonese - Native
Mandarin - Native
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Recent / Current Salary
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$27K HKD per month
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Expected Salary
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$28K HKD per month
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Noti
Period
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1 month
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Interview Availability
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Requires 2-3 days notice |
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Interview Assessment Notes
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Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
Currently working at XXXX as an Assistant Customer Relationship Manager where she manages the team and help overview the program launches with the market. She is also the one to resolve any issues/questions from the operation. Before that, she was a Senior Partner Success Specialist with XXXX. She has been in the customer service industry since the first day of her career. She is also experienced with B2B and B2C.
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What skill(s) / experience would you self-describe as strongest or specialist in?
Strongest skill and expertise would be her complaint handling, being all the years of doing customer service, she has built a strong foundation on it. Rates herself a 4 out of 5 in it.
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Do you have the lists of key criteria's according to the clients' requirements?
Has 9 years of previous experience doing customer service. Can work independently and in a dynamic environment. Has experienced supporting coffee machines and hardware equipment during her time in XXX.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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