RECRUITER SUMMARY
|
Name:
|
HOT HK_CUSTOMER SERVICE OFFICER_$20K HKD PER MONTH
|
Date
|
09 / 02 / 2022
|
Nationality
|
Hong Kong
|
Residence
|
Hong Kong
|
Experience Summary
|
7 years of experience as Customer Service Professional.
Currently working as Customer Service Officer in XXX
Previous company: XXX
|
Education
|
Hospitality Business Management in Business Management
XXX
Higher Diploma in Hotel and Catering
XXX
|
Motives & Seeking
|
Looking for career advancement, and promotions
|
Languages
|
English- Fluent
Mandarin- Fluent
Cantonese-Native
|
Recent / Current Salary
|
$18K HKD fixed per month
+Basic Benefits
|
Expected Salary
|
$20K HKD fixed per month
+Basic Benefits
|
Notice Period
|
Immediately
|
Interview Availability
|
1-2 Days’ Notice
|
Interview Assessment Notes
|
- Currently he is working in XXX as Customer Service Office. He took care and resolve customer queries in compliance of customer service guideline. Doing support Omega CS Hotline and handling incoming emails and monitors the repair service status and contact End-Users for any follow up queries.
- He is strong in communication, as he is doing this for 7 years, and he was in touch with different people and nationalities. He always give empathy his clients and give them the best solutions to their problems.
- He is also responsible in identifying operational problems in work flows, implement changes in procedures and propose solutions to the Management, and he needs to generate monthly / daily report to management and provide feedback and solutions.
|
Recruiters
|
Victor Chen, Senior Recruiter & Talent Broker
852 6700 6472, Victor.chen@svarecruitment.com
Perry, Sourcing Associate
info@svarecruitment.com
|
Employment Agency
|
Silicon Valley Associates Recruitment (Hong Kong) Limited
907, 9th Floor, Silvercord Tower 2, 30 Canton Rd
Tsim Sha Tsui. Kowloon, Hong Kong
EA Licence Number: 65675
|
Job-Seeker Agreement
|
The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
|
Potential Employer Terms
|
General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
|