WeChat ID: SVARecruitment

RECRUITER SUMMARY

Name:   

HOT HK_CUSTOMER SERVICE OFFICER_$20K HKD PER MONTH

Date

09 / 02 / 2022

Nationality

Hong Kong

Residence

Hong Kong

Experience Summary

7 years of experience as Customer Service Professional.

 

Currently working as Customer Service Officer in XXX

 

Previous company: XXX

Education

Hospitality Business Management in Business Management

XXX

 

Higher Diploma in Hotel and Catering

XXX

Motives & Seeking

Looking for career advancement, and promotions

Languages

English- Fluent

Mandarin- Fluent

Cantonese-Native

Recent / Current Salary

$18K HKD fixed per month

+Basic Benefits

Expected Salary

$20K HKD fixed per month

+Basic Benefits

Notice Period

Immediately

Interview Availability

1-2 Days’ Notice

Interview Assessment Notes

  1. Currently he is working in XXX as Customer Service Office. He took care and resolve customer queries in compliance of customer service guideline. Doing support Omega CS Hotline and handling incoming emails and monitors the repair service status and contact End-Users for any follow up queries.
  2. He is strong in communication, as he is doing this for 7 years, and he was in touch with different people and nationalities. He always give empathy his clients and give them the best solutions to their problems.
  3.  He is also responsible in identifying operational problems in work flows, implement changes in procedures and propose solutions to the Management, and he needs to generate monthly / daily report to management and provide feedback and solutions.

Recruiters

Victor Chen, Senior Recruiter & Talent Broker

852 6700 6472, Victor.chen@svarecruitment.com

Perry, Sourcing Associate
info@svarecruitment.com

Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

907, 9th Floor, Silvercord Tower 2, 30 Canton Rd

Tsim Sha Tsui. Kowloon, Hong Kong

EA Licence Number: 65675

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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