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See More Current Candidates Here
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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan
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RECRUITER SUMMARY
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Description:
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HOT_HK Customer Success Manager, Communication Project Management, $Negotiable
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Date
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10 / 09 / 2023 |
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Nationality
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Hong Konger
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Residence
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Hong Kong |
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Experience Summary
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10+ years of experience in the Customer Service/Success Industry
Current & Previous Employers and jobs include:
Customer Success Manager at XXXX
Senior Customer Service Executive at XXXX
Customer Service Executive at XXXX
Customer Service Representative at XXXX
Customer Service Representative – Technical Support at XXXX
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Education
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Higher Diploma in Financial Planning and Investment
XXXX
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Motives & Seeking
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Is actively looking for a job right now because of salary raise in current company is kinda slow. Open for customer success manager roles and more senior roles. |
Languages
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English – Fluent
Cantonese - Native
Mandarin - Fluent
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Recent / Current Salary
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$31.2K HKD per month
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Expected Salary
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$Negotiable
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Noti
Period
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1 month
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Interview Availability
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Requires a day notice |
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Interview Assessment Notes
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Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
Has been working in the fintech industry for about 2 years now. He is currently working as a Customer Success Manager at XXXX where they are having a small team of about 4-5 members per project. He is responsible for cloud service for their customers. Before this, he was with XXXX as a Senior Customer Service Executive where they have worked with different corporate clients. Prior to that, he was a Customer Service Executive/Representative for XXXX, XXXX, and XXXX.
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What skill(s) / experience would you self-describe as strongest or specialist in?
Strongest skill is his communication skills with their clients and project managing. He has always handled client projects, mostly from scratch, so he can confidently say that he is good with communicating and managing projects from start to end. Rates himself a perfect score in both.
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Do you have the lists of key criteria's according to the clients' requirements?
Has Customer Succes Manager experience for about 2 years. Have been dealing with SaaS for his current organization. Also has technical background and depends on the company’s requirements for this one. Also has basic concepts only for AWS and is keen to learning more.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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