WeChat ID: SVARecruitment

RECRUITER SUMMARY

Name:   

HOT HK_CUSTOMER SUCCESS MANAGER IN FINTECH INDUSTRY_$37K HKD PER MONTH

Date

09 / 17 / 2021

Nationality

Hong Kong

Residence

Hong Kong

Experience Summary

Almost 5 years working experience in Fintech industry.

 

Currently working as Customer Success Manager in XXX

 

Previous company: XXX

Education

Degree: Bachelor of Arts (Hons) Business Economics

University: XXX, England UK

Motives & Seeking

She is actively looking for a new opportunity since she is not engaged in any company since Aug.2021. She is looking forward to work with Fintech company, FSI and she is open in a start-up company.

Languages

English- Fluent

Mandarin- Fluent

Cantonese-Native

Recent / Current Salary

$33K HKD fixed per month

+Bonus

+Basic Benefits

Expected Salary

$37K HKD fixed per month

+Basic Benefits

Notice Period

Immediately

Interview Availability

1-2 Days’ Notice

Interview Assessment Notes

  1. Recently she was working in XXX as Customer Success Manager. She is focusing on payment and collection platform and most of her clients are local small business, retailers, small manufacturers, payment service provider or post terminal provider.
  2. She maintained up to date product knowledge, deep understanding of the payment process flow and pricing packages of XXX Online Credit Card Payment & Collection SaaS Platform.
  3. She always contacted, converted, and onboarded inbound prospects & referral leads through proactive servicing activities, scheduling Demos and FAQ sessions with the Decision Maker of our business customers.
  4. She is good in account management she even rates herself as 4 out 5 since she handled lot of customer inquiries making good relationship with them and she always ensured timely delivery of solution implementation by obtaining application documents from customers, and monitoring deals pipelines to keep track of onboarding progress, thus maximizing customer satisfaction.

Recruiters

Victor Chen, Senior Recruiter & Talent Broker

852 6700 6472, Victor.chen@svarecruitment.com

Perry, Sourcing Associate
info@svarecruitment.com

Employment Agency

Silicon Valley Associates Recruitment (Hong Kong) Limited

907, 9th Floor, Silvercord Tower 2, 30 Canton Rd

Tsim Sha Tsui. Kowloon, Hong Kong

EA Licence Number: 65675

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Potential Employer Terms

General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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