RECRUITER SUMMARY
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Name:
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Hot HK_IT HTML Project Manager
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Age:
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Late 20’s
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Nationality
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Hong Kong
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Residence
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Hong Kong
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Experience
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5 years working experience in the IT industry
Her last job was at XXX as Project Manager from 2018- 2019.
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Education
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Degree: BEng (Hons) in Information Engineering
XXX University
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Motives & Seeking
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She is immediately available and is looking for PM role on software development industry.
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Languages
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English
Cantonese
Mandarin
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Current Salary
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$ 360k HKD Per Year
$ 30k HKD Per Month Fixed
+ Bonus
+ Medical
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Expected Salary
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Negotiable
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Notice Period
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Immediately Available
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Interview Availability
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Immediately Available
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Key Criteria Notes
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- Her strongest technical skill is HTML because she has done a lot of projects on front-end programming using this.
- Has 1.5 years working experience on Agile. She is a Scrum Master and used it in XXX which is a retail shop that sells watches. She handles the online shop to do the integration on the internal system. She rates herself 4.
- Has 1.5 years working experience on Jira. She used it to maintain the communication between customer and for project’s progress. She rates himself 4.
- Has now working experience on Jenkins and Docker.
- Has no working experience on Supply chain domain.
- Has 2 years Project management experience on software development
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Recruiter
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Victor Chen
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Contact
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+852 6700 6472
Victor.chen@svarecruitment.com
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Any questions regarding this CV or the inviting the candidate for interview, please contact the Recruiter. Terms and conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request.
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XXX
PERSONAL STATEMENT
A responsible and passionate individual certified with PMP with both software development and infrastructure project experience, can work under pressure and cooperate well with technical teams in different regions, also able to manage customers‘ expectation. With good communication, language and interpersonal skills, I can motivate the team to delivery projects and always try to find alternatives when the team is facing difficulties. Looking to further develop my career in IT project management where I can contribute my knowledge and strength.
EMPLOYMENT HISTORY
2018 –2019
XXX
Project Manager
XXX & XXX E-shop with POS integration o XXX E-Shop & Mobile APP
o XXX membership official website and Mobile APP – XXX Live-Chat & AI Chatbot
o XXX Property Rental Management & Project Management System
- Planned project schedule and managed resources between local and mainland team
- Reviewed internal process and implemented new project management workflow
- Conducted internal UAT and prepare fine-tune documents
- Responsible for customer training and prepared training materials
- Managed customer’s expectation and settled internal resources issue and conflict
- Prepared pre-sales materials and responsible for presentations
- Responsible for customer query and operation support after project deployment
2017 – 2018
XXX
Account Manager
- Ensured technical teams and partners providing sufficient resource to deliver projects
- Accessed customer feedback and identified issues regularly
- Prepared sales reports and forecast to achieve assigned sales objectives
- Resolved conflicts and provided suggestion to customers in a timely manner
2014 – 2017
XXX
Graduate Trainee Program
Project Officer
- Mainly supported on IT infrastructure projects for a multinational bank
- Handled sizeable projects - P2V capacity expansion, vCenter migration and VDI infrastructure, network infrastructure refresh project
- Arranged procurement process and monitored goods delivery based on planned schedule
- Coordinated and managed multiple vendors to deliver project objectives
- Led technical towers to achieve deliverables per project scope with agreed timeline
- Ensured project activities follow change management process and meet SLA requirements
- Participated in global Lean Six Sigma program to optimize internal process and operation
- Able to work in parallel for many projects and manage customers‘ expectation
Midrange Service Support
- 7 X 24 on call BAU support for midrange platform for a local bank
- Improved interface file processing between Mainframe and Midrange platform by batch configuration to reduce unnecessary operations‘ manual workload
- Arranged training and materials for operation team on new application tools‘ transition period
- Responsible for configuration and management on IBM Tivoli Workload Scheduler
- Responsible for automation improvement project to optimize daily operation process
- COordinated between operation unit and client on project transition period to ensure change and application rollout smoothly
INTERNSHIP
2013 – 2013
XXX
SMC helpdesk agent
- Provided advanced support via communication with Company Registry department
- Provided technical support for customer's inquiry
EDUCATION
Sept/2011 – Jun/2014
XXX University
BEng (Hons) in Information Engineering
Sept/2004 – Jun/2011
XXX Secondary School
Hong Kong Advanced Level Examination
Hong Kong Certificate of Education Examination
AWARDS & CERTIFICATIONS
Certified Scrum Master (2020)
PMP Certification (2018)
Lean Six Sigma Yellow Belt Certification (2017)
ITIL Foundation Certificate in IT Service Management (2016)
Putonghua Proficiency Test - Level 3A (2011)
LANGUAGE
Fluent in English, Mandarin and Cantonese (written and spoken)
AVAILABILITY
Immediate