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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

Date

Nationality0

Residence

Hong Kong

Experience Summary

5+ years of experience in the industry

Current & Previous Employers and jobs include:
IT Helpdesk Engineer at XXXX
Desktop/Helpdesk Support at XXXX

Education

Bachelor of Information Technology
XXXX

Motives & Seeking

 Languages

English – Fluent
Cantonese - Native
Mandarin - Fluent

Recent / Current Salary

33K HKD per month

Expected Salary

Notice

Period

Immediately Available

Interview Availability

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   He has about 5+ years experience now in the IT industry and was recently with XXXX as an IT Helpdesk Engineer where he was responsible for providing technical support to end-users, troubleshooting and resolving hardware, software, and network issues across various Windows platform (Windows 10 and 11, different versions of Windows Server). He also handled user inquiries related to system access, software configurations, and network connectivity on top of managing and maintaining IT equipment, hardware peripherals, assisting with software installations, updates, and upgrades, and monitoring the health of the whole workstations and servers. Before that, he was also a Desktop/Helpdesk Support for XXXX where he was in charge of maintaining documentation and support tickets, made sure all issues are tracked and resolved promptly. 
    
2. What skill(s) / experience would you self-describe as strongest or specialist in?
   Strongest skill would be his technical capabilities and knowledge especially in Helpdesk-related technologies, that includes all types of Windows platform, Active Directory, Group Policy, Exchange Server, and Microsoft 365 as well. He has great troubleshooting and problem-solving skills as well, and has strong communication skills for both end-users and stakeholders. Also since he majored in networking and system administration during university, he has great knowledge and hands-on experience with networking; well-versed with terms such as TCP/IP, OSI layers, LAN/WAN, and others. 

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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