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See More Current Candidates Here
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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan
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RECRUITER SUMMARY
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Description:
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HOT HK IT Infrastructure NOC Engineer $25K HKD |
Date
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January 12, 2023
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Nationality
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Hong Kong National
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Residence
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Hong Kong
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Experience Summary
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XXX, a 45-year-old native Hong Kong speaker, has a diverse background in IT support roles. He served as a Senior Desk-side Support Technician at XXX, where he provided on-site support for clients such as XXX, XXX, and XXX. XXX previously worked as an IT Technician at XXX, addressing hardware and software-related issues in an educational setting. Additionally, he held positions at XXX, supporting Standard XXX, and XXX as an FMCS NOC Engineer.
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Education
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XXX
XXX
·Achievements: CCNA in Mid-October 2020, completed.
XXX
·Achievements: Bachelor’s degree of Marketing management (general).
XXX
·Achievements: ITIL MP CDS (completed), ITIL DPI & high velocity (under arrangement).
XXX
·Achievements: MCSE, Microsoft 2016/2019 windows server, zoom and attendance
XXXX
·Achievements: Advanced Diploma in Business (Marketing)
XXXX
·Achievements: HKCEE, LCCI
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Motives & Seeking
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He’s looking for a better opportunity and a stable job.
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Languages
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English (Fluent)
Cantonese - Native
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Recent / Current Salary
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Around 25-27K HKD per month
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Expected Salary
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25K HKD per month
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Notice
Period
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Immediately
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Interview Availability
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A few days notice
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Interview Assessment Notes
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- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
In his role at XXX, XXX was responsible for on-site support, hardware fault resolution, laptop imaging, and timely reporting to the SOC. At XXX, he handled a broad spectrum of technical issues in classrooms, activity rooms, and offices, including network printer setup, Wi-Fi reset, and Windows login problems. His experience at XXX involved field service engineering, supporting XXXX branches with hardware and software issues. At XXX, he served as an FMCS NOC Engineer, managing faulty cases, coordinating with technical support, and participating in duty shifts.
- What skill(s) / experience would you self-describe as strongest or specialist in? Keith possesses a solid foundation in IT, highlighted by his ITIL 4th qualification, CCNA certification, and Bachelor's degree in Marketing Management. He demonstrated expertise in active directory management, BMC Remedy, ITSM, Service Now, MDM, and various applications. XXX's proficiency extends to hardware troubleshooting, server installations, network configurations, and user support. Fluent in Cantonese and English, with a working knowledge of Mandarin, Keith excels in communicating with diverse users and providing effective IT solutions.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment
907, Silvercord Tower 2, Tsim Sha Tsui, Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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