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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:

HOT HK IT Infrastructure, Active Directory, ServiceNow, Microsoft 365 administration, Windows platform, Operations Engineer, $40k HKD

Date

08 / 01 / 2025

Nationality

Hong Konger

Residence

Hong Kong

Experience Summary

Has over +5 years of experience in IT Field.

Current & Previous Employers and jobs include:
Operations Engineer at XXXX
IT Support Engineer at XXXX
Assistant System Engineer at XXXX

Education

Bachelor of Engineering in Electronic Engineering, with Computer Science
courses as free electives, XXXX

Cisco Certified: CCNA (200-301)
Microsoft Certified: Microsoft
Azure Fundatmental (AZ-900)
Microsoft Certified: Azure
Administrator Associate
(AZ-104)
Microsoft Certified: Azure
Solutions Architect
Expert(AZ-305)
ITIL Foundation Certificate in
IT Service Management: ITIL 4

Motives & Seeking

He is actively looking a job for good opportunity in the market.

Languages

English – Fluent
Cantonese - Native
Mandarin- Fluent

Recent / Current Salary

$32k HKD x 13 month

Expected Salary

$40k HKD per month

Notice

Period

1 and a half month

Interview Availability

Requires a day notice

Interview Assessment Notes

Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
He has 5 years of experience in the IT field. Currently, he works as an Operations Engineer at a data center in collaboration with an Australian company. Recently, the company transitioned to being part of a US-based organization. His role involves troubleshooting and resolving IT issues, primarily on-site, and assisting with maintaining the operations of the facility. He handles tasks such as managing Tier 1 to Tier 2 support, ensuring the server rooms are properly maintained, and overseeing various projects. Also, he helps manage equipment like Cisco devices, cabling, and security systems within the building.
What skill(s) / experience would you self-describe as strongest or specialist in?
His expertise extends to troubleshooting operating systems and updating servers to keep everything running smoothly. Also, he handles patching tasks, ensuring that monthly updates are applied across all servers and virtual machines (VMs).
Do you have the lists of key criteria’s according to the clients’ requirements?
His experience includes managing the entire Microsoft 365 administration. He works extensively with Windows platform, from Windows 10 to Windows 11, using it across all company computers. He also manages user transitions, troubleshoots issues, and maintains system rules. He possesses knowledge of Active Directory and has been involved in data center, network, and server management, including ServiceNow experience for around four years. He collaborates with various teams on monthly projects, sharing information and implementing sessions to ensure smooth execution. Tasks are scheduled and rescheduled as needed, with a review process in place after completion to ensure recovery and ticket closure. His first graduate job, he worked with ServiceNow to manage and troubleshoot tickets.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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