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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT HK IT Infrastructure, Active Directory, Microsoft Exchange, Networking, TCP/IP, Office admin, Hardware and software, ITIL, Assistant Service Desk Specialist, $29k HKD per month

Date

  03 / 01 / 2025

Nationality

Hong Konger

Residence

Hong Kong

Experience Summary

Has over +4  years of experience in IT Field.

Current & Previous Employers and jobs include:
Assistant Service Desk Specialist at XXXX
Service Desk  Specialist at XXXX
Service Desk Specialist at XXXX

Education

BSc (Hons) Information technology for Business – XXXX University

ITIL Foundation  Certificate in IT Service Management  v4 – Cert 4  no. GR671662422HW

Motives & Seeking

He is actively looking a new job after recently leaving his previous company due to personal reasons and to pursue career growth opportunities.

 Languages

English – Fluent
Cantonese – Native
Thai - Basic

Recent / Current Salary

 $24k to $25k HKD per month

Expected Salary

$29k HKD per month or more

Notice

Period

Immediately Available

Interview Availability

Requires a day notice

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   He has over 4 years of experience in the IT field, primarily working in service desk roles. His responsibilities include troubleshooting hardware and software issues, monitoring alerts, and managing user accounts. He has experience with Active Directory, Microsoft Exchange, and Office admin tasks. Additionally, he manages systems like CCTV installations, and supports various industries, including retail, medical, and government sectors. He is proficient in remote troubleshooting, network tracing, and basic software setups. He holds an ITIL v4 certification and has experience with Azure.
    

2. What skill(s) / experience would you self-describe as strongest or specialist in?
   His strongest skills would be in technical, especially remote work. In his company, he handles various roles, including level one support and Q&A. He is primarily responsible for remote projects and is proficient in troubleshooting and resolving issues. His expertise includes remote administration and managing different systems, ensuring smooth operations within his team.
    

3. Do you have the lists of key criteria’s according to the clients’ requirements?
   He has experience with basic Active Directory tasks such as managing user accounts, unlocking accounts, resetting passwords, and granting access rights. Additionally, he has knowledge of syncing Active Directory with Microsoft Office and handling email groups. He is skilled in PC support operations, networking (TCP/IP), server infrastructure, and has an ITIL certification. His expertise also includes Windows 7 to 10, VMware server management, and supporting devices like PCs, laptops, printers, and CCTV systems.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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