WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT HK IT Infrastructure, ServiceNow, Windows, iOS systems, IT support, Operations, Management, Technical Support Consultant, $28K HKD

Date

18 / 02 / 2025

Nationality

Indian

PR

Residence

Hong Kong

Experience Summary

Has over +6  years of experience in IT Industry.

Current & Previous Employers and jobs include:
Technical Support Consultant at XXXX, Hong Kong
Information Security and IT Service Management Analyst  at XXXX, Canada
Security Analyst at XXXX, China
Tech Operations Specialist at  XXXX, Hong Kong

 

 

Education

Bachelor of Business Administration (BBA): Information Systems and Management, Minor in Social Studies

XXXX University of Science and Technology, Hong Kong, China
 

Motives & Seeking

He is actively looking a job for a full time job. Open for IT field positions.

 Languages

English – Fluent
Cantonese – Fluent
Mandarin – Fluent
Tamil – Fluent

Recent / Current Salary

$28k -$30k HKD per month

 

$28K HKD per month

Notice

Period

Immediately Available
 

Interview Availability

Requires a day notice

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    He has six years of experience in the IT industry, raised and born in Hong Kong. After graduating in Hong Kong, he began working for a healthcare company before transitioning to the telecom sector. He later spent some time in Canada before returning to Hong Kong last year. His roles have primarily involved IT operations and service desk management, with a focus on ensuring efficient technical support and system management.

  2. What skill(s) / experience would you self-describe as strongest or specialist in?
    His strongest expertise lies in customer service and managing expectations between business and technical areas. He is responsible for troubleshooting in the technical field, with expertise in Windows and iOS systems.

  3. Do you have the lists of key criteria’s according to the clients’ requirements?
    His experience includes IT support, operations, and management. The first two years were in Level 2 support, followed by a transition to an operations analyst role. In Canada, he spent two years managing overall IT operations, including projects and incident management. Over the past year, he has been working as a freelance IT consultant for small organizations. His experience in incident management includes using various ticketing tools, with ServiceNow being the primary platform he has worked with for about five to six years.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

 

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

 

25F, Central Plaza, Xin Tian Di, Shanghai

 

Ubi TechPark #01-08, Singapore

 

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment.

Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request.

These can be sent to you on request or can be found on our website: svarecruitment.com.

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