RECRUITER SUMMARY

XXX

SUMMARY OF QUALIFICATIONS

PROJECT MANAGEMENT

End-to-end, including strategy formation to implementation. Plan, implement and monitor the manufacturing strategies to optimize the resources of manpower and production capacity:

•   Monitor project deliverables and provide appropriate support and solution whenever necessary. Ensure the performance of entire production process comply with corporate standard, i.e. product quality, budget and cost, delivery schedule and etc.

•   Develop platforms and digital solutions to enhance customer experience. Manage the projects from requirement collection, project planning, scheduling, vendor management, UAT and launch planning.

•   Communicate with relevant internal stakeholders to ensure smooth implementation of projects. Able to speak in layman’s terms to drive consensus with different parties.

DIGITAL PRODUCT, SOCIAL MEDIA & ONLINE MARKETING

Provide creative leadership by working closely with the business and marketing team to develop design strategy, use cases, and high-level requirements:

•   Undertake and support team in creation of best in class channel propositions and services following user centred design techniques and industry best practice, including customer usability testing, briefing and managing clients where appropriate

•   Drive the development and communication of design guidelines and patterns, with focus on providing a consistent and intuitive experience

•   Own the end-to-end design process and deliverable set including user flows, wireframes, mockups, and prototypes to effectively conceptualise and communicate high-level design strategies and detailed interaction behaviours for both web and mobile

•   Definition of metrics and usability scores to support quality control. Work with Business and Marketing teams to analyse site performance

EVENT MANAGEMENTS

Executive coordinator, meeting planner, and production management professional focused on projects: event design, promotional planning & administration, business management & communications.

Diverse and unique multi-task leadership and business skills include:

•   Creative marketing and promotions, innovative team planning, brainstorm with the team in the development of concepts and strategies

•   Media, Press, Project & Vendor Relationship Management & Coordination, production supervisor liaison

•   Build an understanding of the details of projects, and work with internal team of designers, developers and production to make sure deliver results that will exceed clients’ expectations

GRAPHIC, MULTIMEDIA & UX/UI DESIGNS

Proven leader with track record for taking ideas from concept to creative, effective, profitable and productive solutions for groups, individual customers and corporate customers

•   Able to take calculated risks without harming product image. Known as a motivated leader who can build or work within a structured environment. Strong entrepreneurial attitude toward assignments

•   Strong production management experience with a rapid promotional history in fast-paced environments. Recognised for creative ability and consistent attention to detail throughout all phases and project design and implementation

•   Creative production management ability includes: innovative team planning, team motivation, and unique, effective graphic design. Excellent written, verbal and interpersonal communication skills – a team player, focused on results.

•   Able to design and build graphics and presentation strategies under tight deadlines and short, intense production periods

WORKING EXPERIENCES

2019 - Current         SENIOR PRODUCTION MANAGER

        XXX

(A member of the Times Publishing Group)

•         Manage the project from planning, design, execution and delivery

•         Identify and gather technical requirements of partners and implement product solutions

•         Work closely with Product Managers to support product delivery and make project management decisions

•         Work alongside the Sales team to support the pre/post-sales processes of negotiation and technical solutioning

•         Improve the integration experience for partners in relation to documentation

•         Support the implementation of new features and bug fixes across CMS platform and e-learning products

•         Help to identify and troubleshoot technical integration issues between internal and our partners’ systems

•         Collaborate openly with various disciplines and teams to produce high standards of finished work in a timely and cost effective manner

•         Work closely with the cross functional stakeholders across project plan, deliverables, requirements, milestone charts, status reports, etc.

•         Manage with project team and vendors to understand user requirements and review issues

2015 - 2019                   ASSISTANT DIGITAL DESIGN MANAGER

        XXX

•         Undertake and support team in creation of best in class channel propositions and services following user centred design techniques and industry best practice, including research and customer usability testing, briefing and managing agencies where appropriate

•         Be a strategic thinking, business-savvy designer with a keen, in-depth understanding of the digital landscape and trends, and can translate customer needs, and technical capabilities into designs/customer experience that are visually exciting, easy to use/ understand, and emotionally engaging

•         Work closely with Marketing & Business team to develop creative marketing campaigns, conceptualise, execute and troubleshoot the projects to delivery

•         Initiate innovation of all digital means including websites and customer experience, etc., to drive lead generation, member acquisition, branding awareness and improve social engagement and content ROI

•         Indirect leadership of resources and specialists across other functions and organisations

•         Quality Control and Definition of metrics and usability scores to support quality control

2009 -  2015              PROJECT MANAGER

XXX

clients   -    Event Management & Marketing:

XXX, XXX, XXX

•      Creative & Advertising Projects:

XXX

•      Online & Digital Projects:

XXX

duties   -    Event Management :

Manage the schedule of events and activity bookings, prepare event planning, documentation and onsite support for clients

•      Creative & Advertising Projects:

Liaise with clients and working with creative teams to come up with tailor-made cutting edge, integrated solutions.

•      Working social media & online materials, including: E-newsletter, eDM and CMS platforms like WordPress

•      Production Supervisor : Negotiate and coordinate with external suppliers

2004 -  2009              DESIGNER @ XXX

duties   -    Building Corporate, Channels, Brand Identity & Imaging

-        Corporate Annual Report, Brochure & Profile

-        Designing with social media & online materials, including: E-newsletter, eDM

-        Support with proposal Scheme, Sales Kit, Presentation Tools (Powerpoint & Keynote) for sales & marketing team

PERSONAL

^experience              +10yrs in the role Team Lead and Project Management

(Digital Products, Advertising & Social Media) +6yrs in the role of Event Management +15yrs in Advertising & Creative UX/UI Design

EDUCATION

TECHNICAL & SOFTWARE EXPERTISE

softwares Sketch, Adobe Creative Suite

multimedia Knowledge in HTML5 & CSS

open-source CMS platforms like WordPress & Magento

Knowledge in Chinese Word processing

Mac productivity tools (Pages, Numbers & Keynote)

Office 365 applications

pm system  WRIKE, Trello

platform MAC and MS Windows

language Good spoken and written communication skills in English and Cantonese, fluency in Mandarin

SALARY & AVAILABILITY