WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT HK IT Service Delivery Manager $65K HKD

Date

January 10, 2024

Nationality

Hong Kong National

Residence

HK

Experience Summary

XXX is a highly motivated and dedicated senior IT professional with extensive experience in the financial sector, specifically catering to small and medium financial firms. His expertise lies in infrastructure, financial applications, network, and helpdesk support. Known for strong interaction, communication, and problem-solving skills, XXX excels in project coordination, trading floor support, user support, and staff training.

Education

ITIL Foundation Certification April 2014

XXX

 

Advanced Diploma in Information Technology XXX

 

Higher Diploma in Information Systems XXX

 

Motives & Seeking

He’s now looking for a new challenge. He’s just passively looking.

 Languages

English - Fluent

Mandarin - Fluent
Cantonese - Fluent

Recent / Current Salary

60K HKD per month

Expected Salary

65K HKD per month

Notice

Period

1 month

Interview Availability

A few days notice

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? 

    In his current role as IT Service Delivery Manager at XXX, XXX effectively manages the service desk in the APAC region, overseeing all operations related to IT infrastructure and service delivery. He provides technical leadership, manages infrastructure plans, and successfully implements IT infrastructure projects. Notable achievements include HR systems upgrade, new corporate laptops deployment, video conferencing system implementation, and SDWAN implementation in APAC.

    As IT Operation Services Manager at XXX, XXX efficiently managed a team of three, maintaining and supporting the technical platform for effective availability, performance, and security. His achievements include incident and problem management, evaluation and upgrade of XXX market data lines, and successful execution of email and file systems migration.

  2. What skill(s) / experience would you self-describe as strongest or specialist in? XXX brings expertise in project coordination, trading floor support, user support, staff training, coaching, infrastructure, and data centers management. He is proficient in task prioritization, resources planning, services delivery, and maintaining strong customer relations. With a proven track record in managing IT infrastructure projects, supporting audit activities, and ensuring the reliability of systems, XXX is a valuable asset in the financial IT sector.

Recruiters

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Employment Agency

Silicon Valley Associates Recruitment

907, Silvercord Tower 2, Tsim Sha Tsui, Kowloon, Hong Kong


25F, Central Plaza, Xin Tian Di, Shanghai


Ubi TechPark #01-08, Singapore


Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

 

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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