WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

Hot HK IT Support Engineer, O365, Sharepoint $23K HKD per month

Date

07/ 21/ 2022
 

 

 

 

Nationality

Hong Kong
 

Residence

Hong Kong

 

 

 

Experience Summary

3+ years of experience in the IT industry
Previous Job Titles / Positions held include: 
IT Support Engineer
Assistant System Engineer 
Current & Previous Employers include: 
X and X

Education

Bachelor of Engineering in Electronic Engineering, with Computer Science courses as free electives, X University of Science and Technology, Hong Kong
September 2015 – June 2019

 

 

 

Motives & Seeking

He is looking for a new job where he can do projects in an in-house role, networks, security, and infra. He has no preferred company size but it would depend on the size of the team. 

 Languages

English – Fluent
Cantonese- Native
Mandarin - Good
 

 

 

 

Recent / Current Salary

$23K HKD per month
+ 13 month bonus

Expected Salary

Ideally $27K - 28K HKD per month
Negotiable

 

 

 

Notice

Period

1 month 

Interview Availability

1-2pm or 5-6pm / 1 day notice if F2F interview

 

 

 

 

Interview Assessment Notes 

 

 

1.    Could you introduce yourself and tell us about you? Your current/recent jobs and employers? Previous companies and jobs? 
Currently working as an IT Support Engineer helping end-user by using remote desktops to solve their IT issues, and another role is as an onsite engineer responsible for keeping the IT request from the helpdesk agents and then going on site to help solve the IT-related issues of the end-users. 


2.    What skill(s) / experience would you self-describe as strongest and specialist in? 
He is strongest in IT Support and rates himself 4 out of 5. He specializes in Office 365, Sharepoint, and other Microsoft-related technologies. He has solid experience with O365, Email, Sharepoint, Onedrive, and active directory. One of the tasks he did was helping one of the clients who is using an on-premise system for storing the documents in the system. He performs on-prem server migration to Sharepoint and Onedrive, from the Exchange server he set up the account from outlook then migrates to O365 and migrates the files to Sharepoint as well as managing the Active Directory.

He has basic knowledge of Azure backup however he has hands-on experience in Tape library and Veeam backup. In his previous job, he performs an in-house role helping to manage the daily support of the server and use the Veeam and Tape Library for the storage backup. He collects the data from the tape and changes the tape weekly in compliance with the company policies. They perform a weekly and monthly backup. He has solid experience with ServiceNow one of the ticketing systems they use to document which cases they can handle to solve the issues and if they can’t handle them, they will then escalate the issues. He added he has basic knowledge of Windows Patching System / Life cycle and SCCM.
 

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

 

 

 

 

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

 

 

 

 

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