WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

 

RECRUITER SUMMARY

 

Description:   

HOT HK/IT Support, Information Services Technician, Senior Service Desk Agent, Helpdesk , Negotiable

 

Date

28/ 10/ 2022

 

 

 

 

Nationality

Filipino

Residence

Philippines

Willing to go to Hong Kong

 

 

 

 

Experience Summary

10 years of working experience in the IT industry

 

Global IT SharePoint Support

XXX

Junior SharePoint Administrator

XXX

 

Information Services Technician

XXX

 

Senior Service Desk Agent  XXX

 

I.T. Helpdesk

XXX

Education

Bachelor of Science: Information Technology

XXX

 

ITIL V3 Certified

Microsoft Certified : Power Platform Fundamentals (PL-900)

Microsoft

 

 

 

 

 

Motives & Seeking

Actively looking for a job. She want’s to try abroad, she want’s to experience other environment and different peoples culture in Hong Kong 

 Languages

English- Fluent

 

 

 

 

 

Recent / Current Salary

61K PHP Monthly

Expected Salary

Negotiable

 

 

 

 

Notice

Period

1 month

Interview Availability

Requires a few days notice

 

 

 

 

 

Interview Assessment Notes 

 

 

1. Currently, she is the only application support within the team because all of her colleagues are all SharePoint developers. She also makes minor advancements in application.She can be controlled using Microsoft Power tools, power apps, and automation. She also creates knowledge articles and attends meetings to gather business requirements. And do analysis with the developers in terms of the requirements we have gathered. And she supports the application that they have on a day-to-day basis.

2. She is expert in applications, service desk, troubleshooting, active directory, Microsoft 365, network fundamentals, etc.

3. She started to work as an IT help desk for XXX. So it's a BPO company and they support users for the Union Bank of XXX. Eventually moved to XXX. The name of the company is XXX. It's a XXX subsidiary company. She works there as a global service desk analyst. It's more about monitoring and supporting virtual machines located in XXX

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

 

 

 

 

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

 

 

 

 

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