WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

 

RECRUITER SUMMARY

 

Description:   

HOT HK IT Technical Support Technician, IT Consultant,Computer Technician,Consultant, Technical Sales Specialist Negotiable

Date

03/ 02/ 2022

 

 

 

 

Nationality

Indian

PR-HK

Residence

Hong Kong

 

 

 

 

Experience Summary

10  Years of work experience

 

XXX)

IT Technical Support Technician

 

XXX 

IT Technical Support Technician

 

 XXXd

IT Technical Support Technician (One-year contract)

 

XXXIT Consultant/Computer Technician

 

XXX Consultant

 

XXX Consultant

 

XXX 

Technical Sales Specialist

Education

Bachelor of Science, Management Information Systems, XXX

XXX Cumulative grade point average: 3.379

 

 

 

 

Motives & Seeking

Actively looking for a job because he want’s to work remotely and ideally working in SAAS or the manager side.

 Languages

English- Fluent

 

 

 

 

Recent / Current Salary

42K HKD Monthly

Expected Salary

Negotiable

 

 

 

 

Notice

Period

1 month

Interview Availability

Requires a few days notice

 

 

 

 

 

Interview Assessment Notes 

 

 

1. Currently working full-time as a help desk it technical support. He done a little bit of networking, but he's true passion is to help end users and that's why he's kind of in a desktop support role. So primarily he's providing in-house IT support from, software, hardware, networking and  main focus is not just troubleshooting the issue, but also heavy emphasis on customer service. He's familiar with different ticketing systems and understanding the importance of different SLAs and KPIs

 

2. He is expert in troubleshooting, basic networking, microsoft, ticketing, communication and etc.

 

3. He is also familiar working with different engineering teams. If they need to have like an issue with Microsoft Exchange or something, he will  collaborate with other teams as well. He is kind of a hybrid work environment where he do work home and in the office.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

 

 

 

 

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

 

 

 

 

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