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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan
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RECRUITER SUMMARY
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Description:
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HOT_HK Project Manager, Product Lead/Customer Success, Product/Project Management Customer Success, 60K HKD per month
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Date
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12 / 07 / 2024 |
Nationality
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Indian
IANG Visa
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Residence
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Hong Kong |
Experience Summary
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6+ years of experience in the PM/Data industry
Current & Previous Employers and jobs include:
Product Lead at XXXX
Product Manager at XXXX
Product Manager at XXXX
Regional Data Scientist at XXXX
Project Lead at XXXX
Instructor at XXXX
Project Assistant at XXXX
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Education
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MPhil in Mathematics
XXXX
Bachelors in Electronics & Instrumentation Engineering
XXXX
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Motives & Seeking
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Is actively looking for a job right now because current company is about to close in about a month. Open for the Sr Customer Success Manager roles. |
Languages
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English – Fluent
Cantonese/Mandarin - Basic
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Recent / Current Salary
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44K-45K HKD per month |
Expected Salary
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50K-60K HKD per month |
Notice
Period
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2-3 weeks |
Interview Availability
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Requires a day notice |
Interview Assessment Notes
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- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
Started his career with XXXX as a Data Scientist and from then on, ended up leading multiple AI teams building AI products. From there, made a transition to product management and some IT project management. Last two roles was with XXXX and XXXX as a Product Manager. He was leading multiple cross-functional team, not just product manager but also doing responsibilities such as leading the project, executing projects, and during his last two companies, he has delivered SaaS products in AI and IT. He is currently working with XXXX as a Product Lead in Blockchain, Web3, and Gen AI where he is doing some sort of customer success as well; they have developed a trading platform and a marketplace where they trade carbon credits to possibly reduce the carbon dioxide emission from atmosphere. He is involved in the development of the trading platform so he has developed around 500 customers as well, he’s in charge of managing the customer retention, take their feedback, establish customer feedback, and manage their pain points as well. He acts as a bridge between the technical team and their customers in terms of any difficulties encountered; he’s also working closely with the marketing team to have better insights of their target customers market in the future.
- What skill(s) / experience would you self-describe as strongest or specialist in?
Strongest skill would be project management and product management since he has been doing these two for about 5 years now in Hong Kong; he has successfully executed and delivered multiple enterprise level projects and has experience leading technical teams, cross-functional team in multiple areas such as design team, product team, and marketing team. He would also add his great skills/knowledge in blockchain, cryptocurrency, and Web3 in general; he’s good with Fintech as well and additionally good with B2B, B2C experience. He’s also good with customer success and leadership skills.
- Do you have the lists of key criteria’s according to the clients’ requirements?
Has about 5 years of experience in both product and IT project management and has worked on lots of energy/utility projects. For customer success, he has around 4+ years of experience with doing customer-facing roles and recently was involved in this in his current company. He has built a smart building management system for more optimal energy usage in XXXX which was accepted by buildings department in Hong Kong wherein he was the one who did the entire customer success and secured about 4+ clients for the company. During his time with XXXX, they have developed a smart electricity meter as well which they have discussed and presented with CLP. He has worked in both AWS, Azure, and also Google Cloud platform, has in-depth knowledge of these platforms. For SaaS implementations/delivery, he also has lots of experiences and the recent one he did was related to energy part; it acts like a building inspection system which is a cloud-based solution.
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Recruiters
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![](https://www.svarecruitment.com/userfiles/SVARecruitment/WebContent/ALLEN%20BADGE.png?created=23-06-06-06-07-47)
![](https://www.svarecruitment.com/userfiles/SVARecruitment/WebContent/Victor.png?created=23-12-13-15-35-00) |
Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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