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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_ HK Project Manager, SAAS, Tableau, Data analytics, SAP, MS Azure, Senior Manager, $70k HKD

Date

Nationality

Residence

Experience Summary

Has +25 years experienced as manager and Engineer in customer service operations.

Current & Previous Employers and jobs include:
Senior Manager (Customer Services) at XXXX
Senior Meter Engineer at XXXX
Senior Customer Installation Engineer at XXXX
Manager, Electric Vehicle (EV) Support & Development at XXXX

Education

Master in Business Administration
XXXX University

BSc in Accounting and Finance, The University of XXXX

BEng in Electrical Energy Systems Engineering
XXXX University
 

Motives & Seeking

 Languages

English – Fluent
Cantonese- Native
Mandarin - Fluent

Recent / Current Salary

Expected Salary

Notice

Period

Interview Availability

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

   He has worked for XXXX for about 25 years, starting as a graduate trainee and spending his entire tenure in the customer service department. He has held the position of Customer Care Manager for large clients and is currently a Senior Manager in Customer Service. In addition to his customer service experience. His role is to revamp the meter management system and built a metadata warehouse, enhancing his customer service expertise with a strong IT project management background.

2.    What skill(s) / experience would you self-describe as strongest or specialist in

His strongest skill is his patience in handling customers under various scenarios. Customer engagement is one of his areas of expertise.

 3.    Do you have the lists of key criteria’s according to the clients’ requirements?
At XXXX , he interacts with customers from diverse industries such as telecommunications, hospitality, data centers, property development, and residential and commercial buildings. He is a chartered engineer, providing consultancy and advisory services on electricity security, reliability, and data stability. He has collaborated with the IT department and external consultants on various IT projects, including leading the customer information system replacement project and supervising mobile app development. He has experience with SaaS platforms like Tableau for data analytics, chatbot cloud-based software, and in-house software at XXXX. Additionally, he is proficient in SAP (ISUCCS module) and Microsoft Azure.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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