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See More Current Candidates Here
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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan
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RECRUITER SUMMARY
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Description:
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HOT HK/ Regional Support Supervisor, Operational Manager, Senior Analyst, Service Desk Analyst, Salary Increment
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Date
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22/ 11/ 2022
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Nationality
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Malaysian
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Residence
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Malaysia
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Experience Summary
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15 Years of work experience
XXX Regional Support Supervisor, Aug 2020 to Current
XXXr Support Manager, Sep 2018 to June 2020
XXX Operation Manager, Jan 2015 to Aug 2018
XXX Service Desk Manager, September 2012 - December 2014
XXX Senior Analyst (Team lead), November 2008 - August 2012
Service Desk Analyst, July 2007 - November 2008
XXX Helpdesk Team Lead (Feb 2006 - Jun 2007)
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Education
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University of Campbell
May 2003-April 2005 - Bachelor of Science, Computer science major in Information System engineering
XXX College
April 2001-April 2003 - Diploma, Computer science major in Information System engineering
XXX December 2000 – SPM
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Motives & Seeking
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He is actively looking for a job because he wants to have a more challenging role and prefers to build a team.
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Languages
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English- Fluent
Malay- Fluent
Mandarin- Fluent
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Recent / Current Salary
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14K MYR Monthly
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Expected Salary
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Salary Increment
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Notice
Period
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3 months
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Interview Availability
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Requires a few days notice
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Interview Assessment Notes
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1. He has been involved in the industry for 15 years.And, of those 15 years, 12 years have been spent in management.And the rest of the three years, he just worked like a normal support analyst. As a result, he has extensive experience managing teams and growing businesses, as well as directing budget planning.and also work with the other team members, account managers, service managers and to align with the business strategy, managing all the escalations, including high-level escalations, and building a very productive team. He can always stay on top of all the operational issues and provide support across all the business units globally.
2. He is an expert in desktop support, troubleshooting, communication, windows, and overall IT experience.
3. In his work he provide’s a lot of support, such as application support.They do a bit using a web base to do support, and they also use JavaScript and an API connector for streams, etc. And also SQL for the company base, which he also uses, because we support applications, multiple applications, and they do not use scripting.
4. In his previous company, he had experience with XML; they normally do file formats for storing and also transmitting the data, so that's how they use it. For Edi, they are not much really using it.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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See More:
|
|
|
|
|
|
|
|
|
See More Current Candidates Here
|
|
|
Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan
|
|
|
RECRUITER SUMMARY
|
|
|
Description:
|
HOT HK/ Regional Support Supervisor, Operational Manager, Senior Analyst, Service Desk Analyst, Salary Increment
|
Date
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22/ 11/ 2022
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|
|
|
|
|
Nationality
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Malaysian
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Residence
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Malaysia
|
|
|
|
|
|
Experience Summary
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15 Years of work experience
XXX Regional Support Supervisor, Aug 2020 to Current
XXXr Support Manager, Sep 2018 to June 2020
XXX Operation Manager, Jan 2015 to Aug 2018
XXX Service Desk Manager, September 2012 - December 2014
XXX Senior Analyst (Team lead), November 2008 - August 2012
Service Desk Analyst, July 2007 - November 2008
XXX Helpdesk Team Lead (Feb 2006 - Jun 2007)
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Education
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University of Campbell
May 2003-April 2005 - Bachelor of Science, Computer science major in Information System engineering
XXX College
April 2001-April 2003 - Diploma, Computer science major in Information System engineering
XXX December 2000 – SPM
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|
|
|
|
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Motives & Seeking
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He is actively looking for a job because he wants to have a more challenging role and prefers to build a team.
|
Languages
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English- Fluent
Malay- Fluent
Mandarin- Fluent
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|
|
|
|
|
Recent / Current Salary
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14K MYR Monthly
|
Expected Salary
|
Salary Increment
|
|
|
|
|
|
Notice
Period
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3 months
|
Interview Availability
|
Requires a few days notice
|
|
|
|
|
|
Interview Assessment Notes
|
- He has been involved in the industry for 15 years.And, of those 15 years, 12 years have been spent in management.And the rest of the three years, he just worked like a normal support analyst. As a result, he has extensive experience managing teams and growing businesses, as well as directing budget planning.and also work with the other team members, account managers, service managers and to align with the business strategy, managing all the escalations, including high-level escalations, and building a very productive team. He can always stay on top of all the operational issues and provide support across all the business units globally.
2. He is an expert in desktop support, troubleshooting, communication, windows, and overall IT experience.
3. In his work he provide’s a lot of support, such as application support.They do a bit using a web base to do support, and they also use JavaScript and an API connector for streams, etc. And also SQL for the company base, which he also uses, because we support applications, multiple applications, and they do not use scripting.
4. In his previous company, he had experience with XML; they normally do file formats for storing and also transmitting the data, so that's how they use it. For Edi, they are not much really using it.
|
|
Recruiters
|
|
Employment Agency
|
Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
|
|
|
|
|
|
Job-Seeker Agreement
|
The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
|
Employer Terms
|
General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
|
|
|
|
|
|
See More:
|
|
|
|
|
|
|
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