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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

Date

Nationality

Residence

Hong Kong

Experience Summary

15+ years of experience in the industry

Current & Previous Employers and jobs include:
Product Manager at XXXX
Customer Success Partner at XXXX
Technical Account Manager at XXXX
Client Relationship Manager at XXXX
Strategic Account Manager at XXXX
Sales Agent at XXXX
Client Relationship Manager at XXXX
Futures Trader at XXXX

Education

MSc International Securities, Investment and Banking
XXXX

BA (Honours) Banking and Finance
XXXX

Motives & Seeking

 Languages

English – Fluent     
French - Fluent
Putonghua - Basic

Recent / Current Salary

70K HKD per month
+ Bonus

Expected Salary

80K+ HKD per month
+ Bonus

Notice

Period

Immediately Available

Interview Availability

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   Most of his experiences has been working with financial technology, he has taken different titles but they all pertain to customer relations and making sure the customer product is being used properly and achieve success long term retention. He has been in Hong Kong for more than 15 years now and has been with major banks such as XXXX, XXXX, and other selling/trading technologies to brokers. He first started in Hong Kong with XXXX as a Client Relationship Manager where he managed hedge funds and institutional clients, moved to XXXX as a Sales Agent where he was also involved with business development for their IT consulting services, then joined XXXX as a Strategic Account Manager where he was in charge of asset management, insurance and corporate clients in APAC using their solutions. He also was with XXXX before as a Client Relationship Manager where he was doing customer success management for sell-side institutions using XXXX, was also a Technical Account Manager for XXXX under XXXX where he maintained client relationships and has worked with clients and internal stakeholders. Currently, he was a Customer Success Partner for XXXX and with another startup called XXXX as a Product Manager where he is involved with a small team and having few roles with them.
    
2. What skill(s) / experience would you self-describe as strongest or specialist in?
   Strongest skill would be being a salesperson since he has built his pipelines to good relationships, building trust, and really just being authentic to his clients for them to be able to trust their product, stay with the company, and more likely be open to upselling. In terms of industry, he’s strong with banking and financial technology since he has been in this area for more than 15 years.  
    
3. Do you have the lists of key criteria’s according to the clients’ requirements?
   Has more than 7 years of experience in customer success and account management, has been doing this since he started his career. Most of the industries he has been with are banking and fintech although he is open for other industries. He also is proficient dealing with SaaS products especially in previous banking roles and recent roles; the most recent he was involved with was a platform for critical users wherein they can use their credits to purchase flights, hotels, and car rentals; that platform was maintained and provided by them so if there are any escalations or downtime in APAC region, he was the focal person.  

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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