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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan
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RECRUITER SUMMARY
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Description:
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HOT_HK Sales, CSM AI SaaS Energy EV Charging, 75K+ HKD per month
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Date
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15 / 07 / 2024 |
Nationality
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Hong Konger
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Residence
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Hong Kong |
Experience Summary
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17+ years of experience in the industry
Current & Previous Employers and jobs include:
Account Manager – Customer Success & Experience/Sales at XXXX
Customer Success Manager at XXXX
BD Manager at XXXX
Business Development Manager at XXXX
Asst Manager BD & Marketing at XXXX
Marketing and Administrative Executive at XXXX
Administrative and Logistical Services Supervisor at XXXX
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Education
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Bachelor of Arts in Communication Studies
XXXX
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Motives & Seeking
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Is actively looking for a job right now because is looking for opportunities in the market. Open for Senior Customer Success Manager roles. |
Languages
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English – Fluent
Cantonese - Native
Mandarin - Fluent
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Recent / Current Salary
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65K+ HKD per month |
Expected Salary
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75K+ HKD per month |
Notice
Period
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3 months |
Interview Availability
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Requires a day notice |
Interview Assessment Notes
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- Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
Her background was in marketing and BD, for her latest job she was with XXXX and XXXX for the last 2 years. She joined them as a BD manager and Customer Success Manager where they were having an AI and SaaS platform and services for their customers. After some time, she moved to XXXX office and her team is with the Customer Success & Experience/Sales where she’s looking after all the government and institutional customers; her key account here is to take care of the account on all the inquiries and questions on their services of XXXX and is responsible for promoting energy efficiency, solutions to them, and funding for them to do some energy saving or energy efficiency solutions. Before this, she was with XXXX as a Business Development Manager where they drove market expansion on EV charging service in residential development, commercial buildings, and shopping malls. She was also a BD Manager for XXXX, Assistant Manager BD & Marketing for XXXX, and started off as a Marketing and Administrative roles for XXXX and XXXX
- What skill(s) / experience would you self-describe as strongest or specialist in?
Strongest skill would be handling customers, building up relationship, and making sure that they’re happy with their service. She’s also a good listener and is good with asking questions to their customers, hear their pain points, and get good understanding of their problems, and provide solutions as well. Basically, she’s good with maintaining very good relationship and has managed to convert lots of leads as well.
- Do you have the lists of key criteria’s according to the clients’ requirements?
Has around 15-17 years of experience with customer-facing and account management roles. She has also been involved with deployment of their SaaS products to their customers and is hands-on with them throughout deployment. She also has strong experience with the energy industry since she’s currently working with XXXX and has previously worked with XXXX which is somehow related to energy as well.
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Recruiters
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![](https://www.svarecruitment.com/userfiles/SVARecruitment/WebContent/ALLEN%20BADGE.png?created=23-06-06-06-07-47)
![](https://www.svarecruitment.com/userfiles/SVARecruitment/WebContent/Victor.png?created=23-12-13-15-35-00) |
Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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