WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT HK Sales, Customer Success Manager, 20-25K SGD

Date

February 1, 2024

Nationality

Singaporean

Residence

Singapore

Experience Summary

XXX is a seasoned sales and customer success professional with a proven track record in both traditional financial and crypto industries. Currently serving as the Customer Success Manager at XXX. in APAC, he is the first and sole employee in Singapore, fostering relationships in the regional CeFi and DeFi ecosystem. Previously, as the Senior Customer Success Manager at XXX, XXX handled tier 1 broker and buyside relationships, demonstrating leadership qualities within the team. His extensive career includes roles such as Customer Success Manager and Sales & Relationship Manager at various prestigious organizations, including XXX

Education

XXX Business School Executive Education, FinTech: Innovation and Transformation in Financial Services

Motives & Seeking

He’s looking for a better opportunity and a stable job.

 Languages

English (Fluent)

Mandarin (Native)

Recent / Current Salary

18K SGD per month

Expected Salary

20-25K SGD per month

Notice

Period

2  Months

Interview Availability

A few days notice

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs? In his current role at XXX, XXX takes a proactive approach, generating and qualifying leads, serving as a trusted advisor to clients, and owning the success of his book of business. At XXXX, he handled tier 1 relationships, contributed ideas for client engagement, and played a leadership role in SME(s). As a Customer Success Manager, XXX managed diverse portfolios, designed and executed migration plans, and supported the industry restructuring, ensuring client retention. His roles have involved strategic account planning, project management, and navigating complex support issues.
  2. What skill(s) / experience would you self-describe as strongest or specialist in?  XXX brings expertise in developing successful sales and new business development strategies, with in-depth knowledge of multi-asset investments. He excels in client engagement, relationship management, and strategic planning, utilizing tools such as Smartsheet, Salesforce, Gainsight, and DOMO. His skills extend to project management, leadership, and effective communication with senior executives. Justin is well-versed in the financial market, having managed significant accounts and projects. He holds a Master's degree in Technopreneurship and Innovation, demonstrating a commitment to continuous learning.

Recruiters

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Employment Agency

Silicon Valley Associates Recruitment

907, Silvercord Tower 2, Tsim Sha Tsui, Kowloon, Hong Kong


25F, Central Plaza, Xin Tian Di, Shanghai


Ubi TechPark #01-08, Singapore


Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

 

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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