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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

Date

Nationality

Residence

Hong Kong

Experience Summary

20+ years of experience in the industry

Current & Previous Employers and jobs include:
Customer Success Lead at XXXX  
Head of Business Development & Customer Success at XXXX   
Head of NPO Product Line Business Management at XXXX   
Network Project Manager at XXXX   
UMTS SW Engineer at XXXX  

Education

Master’s Degree, Business Administration and Management
XXXX

Master’s Degree, Project Management
XXXX

Motives & Seeking

 Languages

English – Fluent
Cantonese - Fluent
Mandarin - Native 

Recent / Current Salary

1.3M-1.5M HKD Annual    

Expected Salary

1.3M+ HKD Annual

Notice

Period

1-2 months

Interview Availability

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   He is currently working with XXXX as a Customer Success Lead where he and team is mainly focused on supporting their Top 30 global key accounts; he is responsible for maximizing the value of their products/projects from zero and he is doing both technical side and account management as well during the course of his career. His focus is always to drive the customer success, strategic program and project management as well, he has worked with several business partner management as well with some global partners. He is leading the success team as well for their key accounts, ensure they understand the strategy, and look over the full potential of their digital transformation investment; he is the main contact for this key accounts and works together with the delivery team and other cross-functional teams to complete their projects. Basically he’s responsible for looking after their super key accounts from start to project completion and serve as a bridge with their customers to mutual success.
    
2. What skill(s) / experience would you self-describe as strongest or specialist in?
   Strongest skill would be account and relationship management in the tech industry; good with talking to customers and really getting to the bottom of what they need. Project/Program management and partner base management are things as well that he’s good with. Also, since his previous roles, he has worked already with global companies so he thinks this can be of big advantage to his career and future roles.
    
3. Do you have the lists of key criteria’s according to the clients’ requirements?
   He has 10+ years of experience with customer-facing roles such as being customer success lead, head of business development, and such. He has previous experience within utility industry during his time with his previous company where they worked with network SaaS products. He is also knowledgeable with SaaS applications and cloud platforms in general.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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