WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_HK Sales, Fintech SaaS EdTech Account Customer Success Manager Sales BDM, 85K HKD per month

Date

   14 / 11 / 2024

Nationality

Hong Konger

Residence

Hong Kong

Experience Summary

4+ years of experience in the industry

Current & Previous Employers and jobs include:
Account Executive, SME & Growth at XXXX
Business Development Manager at XXXX
CEO + Founder at XXXX
Solutions Consultant at XXXX

Community Project Supervisor at XXXX

Education

Bachelor of Education – Bed, Secondary Education and Teaching
XXXX

Bachelor of Arts – BA, English Languge and Literature / History
XXXX

Motives & Seeking

Is passively looking for a job right now but is open for interesting opportunities like the Sr. Customer Success role in Hong Kong.    

 Languages

English – Native 
Cantonese - Native
Mandarin - Fluent

Recent / Current Salary

70K-75K HKD per month

Expected Salary

80K-85K HKD per month

Notice

Period

1 month

Interview Availability

Requires a day notice

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    She started off teaching at an international school in Taiwan for about 7 years and then joined XXXX as a Solutions Consultant where she was responsible for managing the end-to-end process of both APAC and EMEA accounts. In between, she also founded an e-commerce platform for variety of Taiwanese items. After that, she did Business Development Management for XXXX where she again was involved with educational technology, offering various company products and responsible for widening its reach as well. Currently, she’s an Account Executive for XXXX where she is mainly doing outreach, finding new clients and businesses, nurturing the client after sign on and onboarding. She’s also doing lots of relationship building, maintaining, and supporting them for the first few months. Basically, she’s doing half outbound and outreach and another half for customer success, account management roles since she’s also involved with demos and presentation of everything in their platform.

     
  2. What skill(s) / experience would you self-describe as strongest or specialist in?
    Strongest skill would be customer relationship building; finding the right people, maintaining the positive relationship and connection with them. She loves getting to know more about people and getting them to trust her, since she’s in sales and front-facing roles, she also gives them full understanding of their product for purchasing. On top of that, she’s also good in understanding their pain points in different aspects of their business and upsell their other products as well.  

     
  3. Do you have the lists of key criteria’s according to the clients’ requirements?
    Has almost 3 years of solid experience with customer-facing roles including business development management, sales, customer success, and account/relationship management. She is currently with a Fintech company and most of their clients are spread across different sectors such as manufacturing, import/export, trading, and others. Currently working in a SaaS company and was also involved with this in her previous role so she’s knowledgeable with implementation or deployment of their platform to their customers.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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