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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

Date

Nationality

Residence

Hong Kong

Experience Summary

15+ years of experience in the industry

Current & Previous Employers and jobs include:
Head of Customer Experience at XXXX  
Head-Service Marketing at XXXX  
Regional Service Marketing Manager at XXXX   
Global Process Manager at XXXX  
Project Manager at XXXX  
Associate Project Manager at XXXX  
Software Engineer at XXXX  

Education

MBA | General Management
XXXX

Bachelors in Engineering | Computer Science
XXXX

Motives & Seeking

 Languages

English – Fluent
Hindi - Native        

Recent / Current Salary

140K HKD per month
+ Bonus

Expected Salary

168K+ HKD per month
+ Bonus 

Notice

Period

3 months

Interview Availability

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   He came from the Computer Science Engineering background; after graduation, he worked on the software industry in India for around 3-4 years then after some time, he did his MBA in Switzerland. Before he finished the course, he was already looking for a change and got the opportunity to join XXXX, went to UK for a few months, and was doing both sales and marketing; basically coming up with launching new service solutions. After several years, they decided to go to Asia HQ in Hong Kong where they set up the marketing hub and was responsible for various functions in marketing; later on, he picked up more of launching service solutions for their construction customers including asset management software. Currently, he’s the Head of Customer Experience for this company where they are launching customer experience program across the world, he’s the one responsible for launching that program across North Asia and other regions such as Mainland China, Hong Kong, Korea, Taiwan, and Japan. Aside from selling solutions to their customers, he is also the one taking care of them post sales, does customer success management, he actually has a team of 30 people around five markets.
    
2. What skill(s) / experience would you self-describe as strongest or specialist in?
   Strongest skill would be his skills in triangulation of taking new ideas; building it on a strategic level but also having the skills to implement it on the ground. He’s great with bringing strategy and operations to the table; something that looks good on the paper for the market then customizing it later on according to the needs of their customers. Also good in interacting and convincing people.
    
3. Do you have the lists of key criteria’s according to the clients’ requirements?
   Most of his previous experience for almost 5 years now are all heavily customer-facing; he was also leading a team of customer success managers and sales people. He has worked with several energy/utility companies as well such as CLP, Schneider Electric, MTR, and other energy companies where they mostly see variety of their products including power tools and different software including asset management software, personnel management software, and project management software, all being a cloud-based solution.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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