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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_ HK Sales, M365, Cloud Automation, SAAS, CSM, Account Manager, IT industry, $70k HKD 

Date

Nationality

Residence

Experience Summary

Has nearly 5 years of experience in Customer Success and Account Management.

Current & Previous Employers and jobs include:
Customer success manager Account management at XXXX
Senior Customer Success Manager at XXXX
Account Executive at XXXX
 

Education

Master of Social Science in Psychology Distinction 
The University of Hong Kong

Bachelor of Engineering in Information Engineering
City University of Hong Kong

Motives & Seeking

 Languages

Recent / Current Salary

$58k HKD

Expected Salary

Notice

Period

Interview Availability

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

   She worked as a sales role for around 5 years and then transitioned to customer success for 4 years. She has a mixed background in technology and psychology. She has been working in the IT industry for a few years. She worked at XXXX and then moved to XXXX, which is a company for LPA Automation. She currently working in Microsoft as a customer success account manager.

2.    What skill(s) / experience would you self-describe as strongest or specialist in
Her strongest skills would be relationship management. She has been working in account management and customer relations for several years, primarily engaging with C-level executives. This experience has honed her stakeholder management skills.

 3.    Do you have the lists of key criteria’s according to the clients’ requirements?
She is currently a Customer Success Account Manager at XXXX, where she manages three key customers in Hong Kong from the banking and property industries. She collaborates with account managers to create account plans that drive product adoption and sales revenue growth. She also works with the back-end delivery team for solution implementation and project delivery. She analyzes back-end data to monitor cloud automation and risk, and she is very familiar with SaaS products like Microsoft 365 and the Power Platform.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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