WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_HK Sales, SaaS Banking FSI Head of Presales Account Management Customer Success eCommerce Casino Government, Negotiable

Date

   30 / 10 / 2024

Nationality

Hong Konger

Residence

Hong Kong

Experience Summary

20+ years of experience in the industry

Current & Previous Employers and jobs include:
Head of Presales APAC at XXXX
Head of Partners and Channel Sales APAC at XXXX
Location Leader & Project Manager at XXXX

Consultant at XXXX

Education

Bachelor of Computer Science
XXXX

Motives & Seeking

Is actively looking for a job right now because currently not engaged with anything. Open for the Sr. CSM role, Account Management, Presales related roles.

 Languages

English – Fluent     
Cantonese - Native
Mandarin - Fluent

Recent / Current Salary

100K+ HKD per month
+ Bonus

Expected Salary

Negotiable

Notice

Period

Immediately Available    

Interview Availability

Requires a day notice

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    His last role was with XXXX as the Head of Presales where he mostly worked with the IT sector in the APAC market; he was one of the founding members of the company in APAC and has helped them establish their business operation and customers in the region. His daily responsibilities back then includes meeting most of their clients, do some upselling, lead sales activities, handle presales and engineering team, do some requirements with the business analysts, and being involved with project implementation as well; some other time, he’s also visiting the existing customers to understand their situation and check their usage of the solution and product. Before this, he was with XXXX as a Location Leader & Project Manager which is again a heavily customer-facing role handling clients for Japan and Hong Kong markets. He started off with XXXX as a Consultant where they have worked for Microsoft ERP, CRM, and such. For most of his roles, he has mainly helped increase their sales performance, involved with solution and engineering projects and do mostly of the customer success activities as well.

     
  2. What skill(s) / experience would you self-describe as strongest or specialist in?
    Strongest skill would be solution-making to help the customers finding the right solution and do corresponding customization and implementation for them. He’s great with customizing solutions that will specifically fit the customer’s requirements such as for his clients in the FSI industry. He’s also very good at looking after their customers, build long-term relationships with them, and be an internal advocate for them every single time.  

     
  3. Do you have the lists of key criteria’s according to the clients’ requirements?
    He has almost 20 years of experience in doing customer-facing roles, most recently he was mostly doing presales, account management, and customer success mostly for banks & FSI, eCommerce, Travel, Telecom, Gaming, and Government sectors. He has lots of experience dealing and implementing SaaS solutions since most of his background is within that area; in his last role, they had 10 SaaS products and solutions deployed to their customers and one of the last ones he was involved with was a SaaS solution for their Singapore casino client.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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