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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

Date

Nationality

Residence

Hong Kong

Experience Summary

6+ years of experience in the industry

Current & Previous Employers and jobs include:
Account Manager at XXXX
Project Manager at XXXX
Account Manager at XXXX
Client Solution Associate at XXXX
Senior Education Consultant at XXXX

Education

MA, English Language and Literature
XXXX

BA, Business/Corporate Communications
XXXX

Associate’s degree, Language Interpretation and Translation
XXXX

Motives & Seeking

 Languages

English – Fluent 
Cantonese - Native
Mandarin - Fluent

Recent / Current Salary

40K-54K HKD per month

Expected Salary

30K-45K+ HKD per month

Notice

Period

1 month

Interview Availability

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   He started his career in the educational sector because his studies were mostly related to language learning. After COVID, he tried to navigate the market and joined XXXX as a Client Solution Associate, later on an Account Manager for them where he was in charge for around almost 150 accounts from SME to mid-market companies. He had to work together with the US team as they are working on their end clients, making sure operations were going smoothly, and he also had to attend meetings regularly with their clients. After that, he was recruited by XXXX as a Project Manager in the Customer Success Team where he mainly managed their customer relationship and assist them in their events; he mostly was involved with their platform which is a tool providing physical event management and virtual event management tool for their clients. He got the chance there to work with big clients and organization. He is now with XXXX as an Account Manager where his job is divided into 80% sales and 20% customer care, his accounts are mostly in Hong Kong and Philippines, they are handling SME clients, and got to know more about local markets.
    
2. What skill(s) / experience would you self-describe as strongest or specialist in?
   Strongest skill would be customer relationship management and also his communication skills especially with his clients, he’s good in finding out what they’re really thinking and give them the right solution. He is keener with helping customers achieve their goal rather than being a salesperson or having sales as his responsibility.
    
3. Do you have the lists of key criteria’s according to the clients’ requirements?
   He has more than 6 years of experience with customer-facing roles as an Account Manager and Project management. He has great experience with SaaS especially since his first company is a SaaS supply chain management company and his current company is also an ERP itself. Other industries he has been is in the Education, SaaS, both supply chain and IT/tech. Has experience with upselling and also subscription renewals with their accounts.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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