WeChat ID: SVARecruitment

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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_HK Sales, SaaS Infrastructure Customer Success Sales Product Marketing Presales Post Sales, 1.3M+ HKD Annual

Date

   31 / 10 / 2024

Nationality

Hong Konger

Residence

Hong Kong

Experience Summary

20+ years of experience in the industry

Current & Previous Employers and jobs include:
Director, Sales and Customer Success at XXXX
Sales Director, APAC at XXXX
VP, Operation and Engineering at XXXX
Senior Manager, Network Management at XXXX
Senior Product Marketing Manager at XXXX
Product Marketing Manager at XXXX
Channel Manager at XXXX
Co-Founder at XXXX

System Analyst at XXXX

Education

B.A.Sc. (Hon), Electrical and Electronics Engineering
XXXX

PMP

Motives & Seeking

Is actively looking for a job right now because has been in current company for almost 8 years and is now open for options. Open for the Sr. CSM role in Hong Kong.

 Languages

English – Fluent     
Cantonese - Native
Mandarin - Fluent

Recent / Current Salary

1.3M HKD Annual

Expected Salary

1.3M+ HKD Annual    

Notice

Period

1 month    

Interview Availability

Requires a day notice

 

Interview Assessment Notes 

 

 

  1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
    He graduated in Electronic and Electrical Engineering although he has practiced more on the IT side rather than telecom side. He started with more technical roles working in infrastructure companies such as XXXX for some software and hardware deployment projects. After some time, he joined XXXX, XXXX and was doing more on customer interactions, product development, and marketing as well; that’s when he started his career on more customer-facing roles. Currently, he’s with XXXX as the Director of Sales and Customer Success where he was responsible for all the customer-facing activities and handles both the customer success, sales and also support team; he also does hands-on presales and post sales activities. Previously, he engaged with CLP mostly on the renewable area, and has great connections with Hong Kong Electric upper management as well. He was also the Sales Director for XXXX / XXXX before where he was in charge of sales performance in territories such as China, Taiwan, Japan, Korea, and whole Southeast Asia.

     
  2. What skill(s) / experience would you self-describe as strongest or specialist in?
    Strongest skill would be his great ability in bridging internal and external people, try to build a reputation, and solve the problems to keep everyone happy. Apart from that, he has a logical mind and strong technical background so he also loves to get his sleeves rolling and solve technical problems.  

     
  3. Do you have the lists of key criteria’s according to the clients’ requirements?
    Has been doing customer facing roles for more than 10-15+ years, being a sales director and customer success director where he mostly keeps retention rate high; he also has been handling top C-level down to the technical working level. He also was with XXXX before where he was mostly engaged in talking about project initiatives with CLP for the sustainability in Hong Kong using new technologies and renewable energy stuff. On top of that, Hong Kong Town Gas is also one of his customers in Hong Kong where he’s working on their infrastructure providing connectivity. Lots of experiences as well with SaaS solutions and they are currently selling these kind of solution to their customers for the past 3 years; currently they are having a backup cloud-based solution where he’s involved in deploying it in cloud (Microsoft Cloud, AWS). He can also be technically involved and has programming background previously in his career.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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