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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

Date

Nationality

Residence

Hong Kong

Experience Summary

8+ years of experience in the industry

Current & Previous Employers and jobs include:
Client Success Manager at XXXX
Client Success Executive at XXXX
E-Commerce Account Manager at XXXX
Merchant Relationship Executive at XXXX
Project Executive at XXXX

Education

Bachelor’s Degree, Marketing Information Management
XXXX

Korean Impression Program, Korean Language and Literature
XXXX

Motives & Seeking

 Languages

English – Fluent 
Cantonese - Native
Mandarin - Fluent 
Korean - Fluent

Recent / Current Salary

44K HKD per month
+ RSU, Bonus, Commissions

Expected Salary

60K HKD per month
+ Bonus, Commissions

Notice

Period

1 month

Interview Availability

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   She is currently working with XXXX for around 5 years now as a Client Success Manager where she is helping clients to drive adoption for their platform and ensure that they renew licenses as well. She mainly looks after Hong Kong, China, and also Taiwan; currently she has around 20 enterprise clients on her portfolio from different areas such as retail, ecommerce, hotels and hospitality. She is also involved with cross-selling and upselling in this company, basically ensuring that their clients are purchasing more and more of their products every year. Previously, she was an E-Commerce Account Manager for XXXX where she built and maintained good business relationships with their new/existing clients, she’s doing more of customer support roles and activities for them.
    
2. What skill(s) / experience would you self-describe as strongest or specialist in?
   Strongest skill would be account servicing and taking good care of their enterprise clients for quite a period of time. She also get lots of positive feedbacks from their clients which means that she’s good in what she’s doing. On top of that, she is great with contributing in the revenue increase of the company and has been overachieving her sales target for the previous years.
    
3. Do you have the lists of key criteria’s according to the clients’ requirements?
   She has more than 6 years of experience with customer-facing roles, starting as an Account Manager and currently a Client Success Manager for SaaS company. Most of their SaaS products are marketing and technical tools that they sell to enterprise and mid-market clients in HK, SG, and TWN. She also has bit of experience working with an energy company called Ecoflow where she sold them batteries for camping.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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