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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

HOT_ HK Sales, SaaS products, Diligence SaaS, Admin portal, BI analytics, Logistics and warehouse solutions, Team Lead, Merchant Success, Senior Account Manager, $600k HKD Annually

Date

Nationality

Hong Konger

Residence

Experience Summary

Has +5 years of experience within Project management and key account manager.

Current & Previous Employers and jobs include:
Team Lead, Merchant Success Senior Account Manager at XXXX
Project Manager at XXXX, Hong Kong
Premium account customer service officer at XXXX

Education

B.A. (Hons), English Studies for the
Professions

XXXX
University

Motives & Seeking

 Languages

English – Fluent

Cantonese - Native
Mandarin – Fluent

Recent / Current Salary

Expected Salary

Notice

Period

Interview Availability

Interview Assessment Notes 

1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?
   With over 5 years of experience in project and key account management, she currently leads social commerce initiatives at XXXX, a Hong Kong-based company expanding into Australia, the UK, and the US. She manages a project with YouTube to promote YouTube Shopping in Hong Kong, oversees KPIs, and focuses on profitability with targets of a 10% year-on-year merchant growth rate and an annual return rate over 120%. She handles 40 key accounts contributing to 60% of the company's revenue and monitors a tech way of 3.5% to 5.5% per quarter. Previously, she facilitated M&A processes and due diligence remotely during the COVID-19 pandemic and worked as an English tutor in Spain. Earlier roles include over eight years at XXXX in Hong Kong as a customer service officer, focusing on project management and client relationships.
    

2.    What skill(s) / experience would you self-describe as strongest or specialist in

Her strongest skills are adaptability and managing changing targets, proven by her success across various industries. At Shop Knife, she consistently met diverse annual targets. Additionally, she excels in customer relationship management, focusing on building long-term client relationships and providing tailored solutions. These abilities showcase her effectiveness in dynamic environments and her talent for fostering strong client connections.

 3.    Do you have the lists of key criteria’s according to the clients’ requirements?
She has around three to four years of experience in customer-facing roles. Except for the time she spent in Spain, every company she has worked with provides US solutions directly to clients, particularly in selling SaaS products. She is involved in offering comprehensive solutions to the eCommerce sector. The main product includes an admin portal for merchants to upload products and build websites online, with embedded BI analytics for account registration. The BI analytics features aim to enhance online product sales and include advertisement services to streamline ad placements. Additionally, the company offers logistics and warehouse solutions, and social commerce tools for live activities with integrations to platforms like Facebook, Instagram, and YouTube. She has also worked with SaaS products related to diligence and M&A processes, utilizing platforms for faster financial assessments.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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