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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan

RECRUITER SUMMARY

Description:   

Date

Nationality

Residence

Hong Kong

Experience Summary

He has 2 to 3 years of experience in include his technical background and support, His previous role was as a Technical Support Engineer at XXXX.

Current & Previous Employers and jobs include: Technical Support Engineer at XXXX Developer at XXXX Programmer at XXXX

Education

BSc(Hons) in Business

Studies XXXX University

Motives & Seeking

 Languages

English- Fluent

Cantonese – Native

Mandarin- Native

Recent / Current Salary

Expected Salary

30k RMB

+Commissions +Bonuses

Notice

Period

1 month

Interview Availability

Interview Assessment Notes 

            1. Could you introduce yourself and tell us about you? Your current / recent jobs and employers? Previous companies and jobs?

He has 2 to 3 years of experience in include his technical background and support, His previous role was as a Technical Support Engineer at XXXX. His responsibilities included assisting users in utilizing their products which are payment systems commonly used in e-commerce. The primary focus of his role was to guide users on product usage and integration with their systems. Additionally, he was tasked with rectifying documentation errors and troubleshooting bugs encountered during integration issues. His job required him to handle inquiries mainly from regions such as Malaysia, Hong Kong, Indonesia, Singapore, India, and Sri Lanka. These inquiries often involved language-specific instructions on integrating the products into their systems and resolving related issues. Therefore, proficiency in various languages was essential for effective product support.

2. What skill(s) / experience would you self-describe as strongest or specialist in?

His strongest skills lies in his communication and troubleshooting wherein they encounter different language and his job was communicate to the people with their language and to help them for troubleshooting the issues and the root of the problem. He rates himself 5 out of five in terms on troubleshooting and communication with people.

3. Do you have the lists of key criteria’s according to the clients’ requirements?

He mention he had exposure in data centre support within his 3 years of experience. His expertise and experience are in troubleshooting different issues in the system and support. He has knowledge in various IT solutions.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Dubai World Trade Centre, Sheikh Zayed Rd, Dubai, United Arab Emirates

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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