RECRUITER SUMMARY
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Name:
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HOT_HK Tech Support, Troubleshooting $35K HKD
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Age Range:
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30s
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Nationality
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Hong Kong
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Residence
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Hong Kong
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Experience Summary
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Total 12+ years. Specialising as Technical Support.
Current Employer is XXXX for 1+ Year.
Some Previous employers are XXXX for 3+ years and XXXX for 1+ year.
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Education
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XXXX
2008 – 2010
BSc (Hons) Business Management (Engineering)
XXXX
2002 – 2005
Higher Diploma in Enterprise Computing
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Motives & Seeking
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Actively looking for a Technical Support role.
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Languages
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English- Fluent
Cantonese- Fluent
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Recent / Current Salary
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$ 30.4K HKD Per Month Fixed
+ HKD Commission
+ HKD Bonus
+ Medical / Any Other Benefits
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Expected Salary
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$ 35K HKD Per Month Fixed
+ HKD Commission
+ HKD Bonus
+ Medical / Any Other Benefits
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Notice Period
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1 Month
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Interview Availability
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Requires a few days notice
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Interview Assessment Notes
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- He is a senior technical support to manage his team, prepare annual budgeting and what contribution the team can make and daily operation support and monitor the team and the server and office renovation in the project and work with different departments such as with IT vendor. He is mainly responsible for Windows server support and system administration and has experience in Office365.
- His strongest is handling IT projects and user operation support related to windows based. He has 20+ years in supporting operation support. Would rate himself 4 out of 5 in support. He handles the VIP and team management support.
- He has 10+ years of experience in technical support. Would rate himself 3 out of 5 in technical support. He has done technical support for a large enterprise company to do the global system upgrade to do the Wi-Fi system implementation.
- He has 10+ years of experience in Microsoft Windows, 6+ years of experience in system and network configuration, 5+ years of experience in Active Directory, 10+ years of experience in software installation, 10 + years of experience in troubleshooting. Would rate himself 4 out of 5 in Microsoft Windows, 3 out of 5 in Active Directory, 3 out of 5 in system and network configuration, 2.5 out of 5 in registry, 4 out of 5 in software installation, 4 out of 5 in troubleshooting and 2 out of 5 in scripting.
- He has experience in DNS, Web proxies, Email servers, mail protocols, Web categorization, Web protocols, Anti-Spam and Anti-Malware solutions. Would rate 2.5 out of 5 in DNS, Web proxies, Email servers, mail protocols, Web categorization, Web protocols, Anti-Spam and Anti-Malware solutions.
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Recruiters
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Victor Chen
852 6700 6472
Victor.chen@svarecrutment.com
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Employment Agency
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Silicon Valley Associates Recruitment (Hong Kong) Limited
25F, Langham Place Office Tower, 8 Argyle Street, Mong Kok, Hong Kong
EA Licence Number: 62521
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment wil never charge any fees from job-seekers.
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Potential Employer Terms
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General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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