RECRUITER SUMMARY

Description:

HOT HK/ Technical Support Engineer, IT Project, Customer Support Engineer, Negotiable

Date

27/ 10/ 2022

Nationality

Indian

Residence

India

Willing to move in HK

Experience Summary

XXX Technical Support Engineer, Mar 2020 – Present

XXX (Client projects)

XXX- XXX.

Customer Support Engineer:

Field Engineer

Education

XXX UNIVERSITY, XXX

B Tech Computer Science Engineering May–2016 - CGPA: 5.48

XXX Diploma in Computer Technology May– 2013 - Percentage: 80:54

THE LITTLE FLOWER HR. SEC. SCHOOL, XXX

Secondary School Level Certificate May–2010 - Percentage: 72.8

Motives & Seeking

Actively looking for a job. He is open in any opportunities, he want’s to try new things.

Languages

English- Fluent

Recent / Current Salary

261K INR Monthly

Expected Salary

Negotiable

Notice

Period

1 month

Interview Availability

Requires a few days notice

Interview Assessment Notes

1. Technical support engineers provide He provide troubleshooting and tech support services to a wide range of internal and external clients across many India. He's responsibilities is continuous monitoring of systems and software, running queue of issues that they are working to resolve. Perform hardware and software installations, configurations and updates.

2. He is expert in Communication, troubleshootings, windows, and etc.

3. Previously work in a Customer Support. He's primary responsibility is to solve any technical issues a customer is having while using their new product or service, These issues are often related to software or hardware. Every customer interaction, they need to document the entire conversation. They ensures that every customer is logged, so, if they have to contact the company again about another issue, the front line worker can remember what their last problem was.

Recruiters

Employment Agency

Silicon Valley Associates Recruitment.

907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong

25F, Central Plaza, Xin Tian Di, Shanghai

Ubi TechPark #01-08, Singapore

Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen

Job-Seeker Agreement

The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.

Employer Terms

General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.

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