RECRUITER SUMMARY
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Name:
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HOT HK_TECHNOLOGY OPERATIONS ANALYST_JAMF_MDMD_$35K HKD PER MONTH
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Date
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14 / 02 / 2022
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Nationality
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Hong Kong
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Residence
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Hong Kong
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Experience Summary
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Total of 6 years’ experience IT Professional
Currently working as Technology Operations Analyst in XXX
Previous company: XXX
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Education
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Degree: BEng in Materials Science and Engineering
University: XXX, London
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Motives & Seeking
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Focus on managerial. Just want career progression, has been the company quite long, looking for a new challenge. Want to handle large scales project. Focus on Managerial.
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Languages
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English- Fluent
Mandarin- Fluent
Cantonese-Native
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Recent / Current Salary
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$30K HKD fixed per month
+3 Months Bonus
+Basic Benefits
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Expected Salary
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$35K HKD fixed per month
+Bonus
+Basic Benefits
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Notice Period
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2 months (possible to shorten)
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Interview Availability
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1-2 Days’ Notice
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Interview Assessment Notes
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- Could you tell me about you? Your current and most recent jobs and employers? How about the previous companies and jobs?
-Operation analyst , contractor for 3yrs and now he is now a permanent. Lead the services team, inforce SLA. High percentage SLA. He is directly reporting to service management, send reports to lead teams. Help around the change incident manage.
- What skill(s) & experience would you self-describe as strongest and specialist so far?
- Communication, communicating with vendors and stakeholder and make sure that his information is clear, to provide good solutions/
- Started managing a team March 2021.
- Good at support technical issues. Software and Hardware.
- JAMF, MDM for apple device users.
- Do you have Key Criteria (Infrastructure) ?
-IT Infrastructure, he has experience in maintaining and supporting IT infrastructure but not to build it from scratch alone. MDM migration, he is the one configuring the infrastructure of MD.
- Do you have Key Criteria (MDM)?
-He has experience using MDM and project of MDM migration, he needs to configure the infrastructure of MDM.
5. He managed the Service Desk team, he was creating weekly reports to analyse Service Desk metrics
where any inefficiencies could easily be identified in regular stand ups as well as being a point of
escalation
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Recruiters
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Victor Chen, Senior Recruiter & Talent Broker
852 6700 6472, Victor.chen@svarecruitment.com
Perry, Sourcing Associate
info@svarecruitment.com
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Employment Agency
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Silicon Valley Associates Recruitment (Hong Kong) Limited
907, 9th Floor, Silvercord Tower 2, 30 Canton Rd
Tsim Sha Tsui. Kowloon, Hong Kong
EA Licence Number: 65675
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Potential Employer Terms
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General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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