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Silicon Valley Associates- Specialist IT Recruitment Agency in Hong Kong, Shanghai, Singapore, Dubai and Japan
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RECRUITER SUMMARY
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Description:
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Hot HK Technology Operations, IT Service/Senior Manger, IT Desk Analyst, Training Director, and Support Trainer 87k HKD Monthly
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Date
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15 / 07 / 2022
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Nationality
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Hong Kong
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Residence
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Hong Kong
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Experience Summary
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10 Years of work experience
XXX – Technology Operations
XXX, IT Service Centre Manager
XXX, Senior Manager - XXX
XXX, Senior IT Service Desk Analyst
XXX, Enterprise Technology Support Trainer
XXX, Manager – IT Services / Training Director
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Education
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University of XXX – Bachelor of Science in Computing (XXX), 2004
Advanced Diploma in Computer Studies – NCC International Advanced Diploma in Computer Studies, 2000
Diploma in Computer Studies – NCC International Diploma in Computer Studies, 1999
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional (CCNP)
Certified Novell Instructor
CNE 6 | 5 | Intranetware | 3
CNA 6 | 5 | Intranetware | 3
ITIL® v3 Foundation and Intermediate
Linux LPI
SUSE Certified Administrator (SCA) in Enterprise Linux
CIW Associate
CompTIA Network+ / Internet+
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Motives & Seeking
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He is actively looking for a job because he always has a lot of arguments with his debut and thinks that he is not familiar with ITSM. Also, there is a delay in salary. Many of them quit their jobs because they are dissatisfied with their current situation.
He want’s a permanent role not contract role unless it is a government contract role.
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Languages
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English- Fluent
Cantonese- Fluent
Mandarin- Fluent
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Recent / Current Salary
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87k HKD Monthly
2 months bonus
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Expected Salary
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10% increment of his current salary
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Notice
Period
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1 month
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Interview Availability
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Requires a few days notice
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Interview Assessment Notes
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- He is currently working at XXX as a Senior Manager on all the IT operations. I am currently taking care of the incident, problem, and change management of the bank and am also responsible for managing the ticketing system his my tier. Implementing and strategizing on IT Service Management while also handling daily IT operation ticketing and working in the CMDP, for example.
- He has nearly 15 years of experience with Microsoft Server, Windows Server, Astra, and other servers. He is also good at AWS, ITSM, and also lawfirm systems, billing systems, and time-management systems.
- In his previous job at XXX, he managed three IT service desk teams in the XXX, unfortunately all the IT people is being sell in the XXX Company.
- In his previous job at XXX, he also supported their brain server/data center, fixing all data server related issues.
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Recruiters
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Employment Agency
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Silicon Valley Associates Recruitment.
907, 9th Floor, Silvercord Tower 2, Tsim Sha Tsui. Kowloon, Hong Kong
25F, Central Plaza, Xin Tian Di, Shanghai
Ubi TechPark #01-08, Singapore
Sunshine Technology & Innovation Centre, No.1003 Nanxin Road, Nanshan, Shenzhen
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Employer Terms
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General Terms and Conditions apply to all requests, offers, and agreements regarding the provision of services, and are available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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