RECRUITER SUMMARY
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Name:
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HOT HK_YOUNG DESKTOP SUPPORT ENGINEER_$38K HKD PER MONTH
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Date
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28 / 01 / 2022
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Nationality
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Hong Kong
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Residence
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Hong Kong
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Experience Summary
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Over 4 years of experience as a Desktop Support
Currently working as Desktop Support Engineer in XXX
Previous company: XXX
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Education
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Major in Information & Communications Technology in XXX
Major in Business Administration in XXX
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Motives & Seeking
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A young IT professional who wants to explore the market and open in other industry, but priority is investment banks.
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Languages
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English- Fluent
Mandarin- Fluent
Cantonese-Native
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Recent / Current Salary
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$34K HKD fixed per month
+ Discretionary Bonus
+Basic Benefits
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Expected Salary
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$38-40K HKD fixed per month
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Notice Period
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3 months
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Interview Availability
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1-2 Days’ Notice
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Interview Assessment Notes
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- He is currently working in XXX as Desktop Support Engineer. He supported around 2K end-users in Hong Kong. He is supporting the Windows environment. He is also using Active Directory for user management support.
- He is using ServiceNow as their ticketing system. He is touching DNS for IP addresses issues. He is also using MDM to support Apple devices. He even rates his troubleshooting skills as 4 out 5 as he always doing it and he knows there’s still room for improvement.
- When he was in XXX as Service Desk Analyst, he was also providing support to their end users for IT-related concerns. He needs to make sure that all the hardware and software are smoothly running.
- He was the first line support in XXX, Ltd. He usually supports external clients and handles customers’ troubleshooting via phone and remote.
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Recruiters
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Victor Chen, Senior Recruiter & Talent Broker
852 6700 6472, Victor.chen@svarecruitment.com
Perry, Sourcing Associate
info@svarecruitment.com
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Employment Agency
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Silicon Valley Associates Recruitment (Hong Kong) Limited
907, 9th Floor, Silvercord Tower 2, 30 Canton Rd
Tsim Sha Tsui. Kowloon, Hong Kong
EA Licence Number: 65675
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Job-Seeker Agreement
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The Candidate has agreed that Silicon Valley Associates Recruitment may disclose their profile to potential employers for the purpose of seeking new employment. Silicon Valley Associates Recruitment will never charge any fees from job-seekers.
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Potential Employer Terms
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General Terms and Conditions apply to all requests, offers and agreements regarding the provision of services, and available upon request. These can be sent to you on request or can be found on our website: svarecruitment.com.
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